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Sony VGN-Z610Y User Guide - Page 169

Troubleshooting

UPC - 027242767294

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n 169 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http://esupport.sony.com/LA/ for customers in Spanish-speaking Latin American countries or areas http://esupport.sony.com/BR/ for customers in Brazil ❑ Computer (page 171) ❑ System Security (page 179) ❑ Battery (page 180) ❑ Built-in MOTION EYE Camera (page 182) ❑ Internet (page 184) ❑ Networking (page 186) ❑ Bluetooth Technology (page 189) ❑ Optical Discs (page 193) ❑ Display (page 198) ❑ Printing (page 202) ❑ Microphone (page 203) ❑ Mouse (page 204) ❑ Speakers (page 205) ❑ Touch Pad (page 206)

Section	Page
Before Use	6
Documentation	7
Ergonomic Considerations	10
Getting Started	12
Locating Controls and Ports	13
About the Indicator Lights	19
Connecting a Power Source	21
Using the Battery Pack	22
Shutting Down Your Computer Safely	30
Using Your VAIO Computer	31
Using the Keyboard	32
Using the Touch Pad	34
Using Special-function Buttons	35
Using the Built-in MOTION EYE Camera	36
Using the Optical Disc Drive	39
Using the ExpressCard Module	49
Using the Memory Stick	52
Using the SD Memory Card	58
Using the Internet	61
Using the Network (LAN)	63
Using the Wireless LAN (WLAN)	65
Using the Bluetooth Function	69
Using Peripheral Devices	74
Connecting a Docking Station	75
Connecting External Speakers	83
Connecting an External Display	84
Selecting Display Modes	93
Using the Multiple Monitors Function	96
Connecting an External Microphone	99
Connecting a Universal Serial Bus (USB) Device	100
Connecting a Printer	103
Connecting an i.LINK Device	104
Customizing Your VAIO Computer	106
Selecting Performance Modes	107
Setting the Password	108
Using Fingerprint Authentication	120
Using the Trusted Platform Module (TPM)	128
Setting Up Your Computer with the VAIO Control Center	138
Using the VAIO Status Monitor	139
Using the Power Saving Modes	140
Managing Power with the VAIO Power Management	145
Protecting the Hard Disk	147
Upgrading Your VAIO Computer	148
Adding and Removing Memory	149
Precautions	155
Handling the LCD Screen	156
Using the Power Source	157
Handling Your Computer	158
Handling the Built-in MOTION EYE Camera	160
Handling Floppy Disks	161
Handling Discs	162
Using the Battery Pack	163
Using Headphones	165
Handling the Memory Stick	166
Handling the Hard Disk	167
Updating Your Computer	168
Troubleshooting	169
Computer	171
System Security	179
Battery	180
Built-in MOTION EYE Camera	182
Internet	184
Networking	186
Bluetooth Technology	189
Optical Discs	193
Display	198
Printing	202
Microphone	203
Mouse	204
Speakers	205
Touch Pad	206
Keyboard	207
Floppy Disks	208
Audio/Video	209
Memory Stick	213
Peripherals	214
Docking Station	215
Support Options	216
Sony Support Information	216