Sony VGN-Z610Y User Guide - Page 216

n 216 N Support Options Support Options This section provides support information about your VAIO computer and the preinstalled software programs. Sony Support Information 1 VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Quick Start Guide provide information on how to maximize your computer's capabilities and solve common problems. 2 Program Guides and Help Files The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the built-in storage device as on-screen help files. You can find the help files from the help menu for the specific program. 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can visit Microsoft customer support at: http://support.microsoft.com/directory/. 4 Sony Computing Support This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support web site at the following URLs: http://esupport.sony.com/EN/VAIO/ for customers in USA http://www.sony.ca/support/ for customers in Canada http://esupport.sony.com/LA/ for customers in Spanish-speaking Latin American countries or areas http://esupport.sony.com/BR/ for customers in Brazil