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Toshiba Portege M100 User Manual - Page 161

Hardware and system checklist, Software, Hardware

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Troubleshooting Software Hardware The problems may be caused by your software. If you cannot load a software package, the media may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the operating system documentation. If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Battery ■ Keyboard ■ LCD panel ■ Hard disk drive ■ Password ■ i.LINK (IEEE1394) ■ Wireless LAN ■ PC Card ■ Monitor ■ Sound system ■ Pointing Device ■ USB ■ TV output signal ■ LAN ■ Sleep/Hibernation ■ Memory expansion ■ Modem ■ CD-RW/DVD-ROM drive ■ DVD-ROM drive ■ DVD Super Multi drive with double layer disc recording support ■ Disk drive ■ Real Time Clock ■ Fingerprint Sensor Satellite M100 9-3

Section	Page
TOSHIBA	1
Satellite M100 Series	1
User's Manual	1
Copyright	2
Disclaimer	2
Trademarks	2
Macrovision License of Notice	3
Safety Instructions	3
When Using Your Computer	3
FCC information	6
FCC notice \	6
EMC Regulatory Information	6
Contact	6
EU Declaration of Conformity	7
Canadian Regulatory Information (Canada Only)	7
BSMI Notice (Taiwan Only)	7
Following information is only for EU-member states:	8
Optical Disc Drive Safety Instruction	8
Panasonic	9
TOSHIBA Samsung Storage Technology Korea Corporation	10
Pioneer	11
Panasonic	12
Hitachi-LG Data Storage, Inc.	13
International Precaution	14
Modem warning notice	16
Conformity Statement	16
Network Compatibility Statement	16
Japan regulations	16
Pursuant to FCC CFR 47, Part 68:	17
Instructions for IC CS-03 certified equipment	19
Notes for Users in Australia and New Zealand	20
Notes for use of this device in New Zealand	21
Important Notice	23
General Precautions	23
Stress injury	23
Heat injury	23
Pressure or impact damage	23
PC Card overheating	24
Mobile phone	24
LCD	24
CE compliance	24
Working environment	25
Network connection (Class A warning)	25
Information on the secure writing to optical disc media	25
Wireless LAN and your Health	26
Safety Instruction for Wireless Products	26
User's ManualTOC.pdf	29
Preface	29
Satellite M100 Features	29
The Grand Tour	29
Getting Started	30
Operating Basics	30
The Keyboard	30
Power and Power-Up Modes	31
HW Setup	31
Optional Devices	31
Troubleshooting	31
Disclaimers	31
Specifications	32
Display Modes	32
AC Power Cord and Connectors	32
Glossary	32
Preface.pdf	33
Abbreviations	35
Icons	35
Keys	35
Key operation	35
Display	35
Messages	36
Terminology	36
Hardware	36
Software	37
Documentation	37
Chapter 1 Satellite M100 Features.pdf	39
Satellite M100 Features	39
Features	39
Special features	47
TOSHIBA Value Added Package	49
Utilities and Applications	50
Options	52
The Grand Tour	53
Front with the display closed	53
Right side	55
Left side	56
Back side	57
Front with the display open	59
Keyboard Indicators	62
Optical Disc drive	62
Region codes for DVD drives and media	62
Writable discs	63
CDs	63
DVDs	63
CD-RW/DVD-ROM drive	63
DVD-ROM drive	63
DVD Super Multi drive with double layer disc recording support	64
AC adapter	65
Getting Started	67
Setting up your work space	67
General conditions	68
Placement of computer	68
Seating and posture	69
Lighting	69
Connecting the AC adapter	71
Turning on the power	72
Turning off the power	73
Shut Down mode (Boot mode)	73
Sleep Mode	74
Hibernation mode	75
Restarting the computer	77
System Recovery Options	77
System Recovery Options	77
Restoring the preinstalled software from the Product Recovery disc	78
Using the FingerPrint	80
How the Swipe the Finger	81
Points to note about the FingerPrint Sensor	82
Points to note about the FingerPrint Utility software	84
Set up Procedure	84
Window Logon via FingerPrint Authentication	85
FingerPrint Power-on Security	86
FingerPrint Single Sign-On Feature	87
Using the internal modem	88
IMPORTANT SAFETY INSTRUCTIONS	88
Region selection	88
Properties menu	89
Settings	89
Modem Selection	90
Dialing Properties	90
Connecting	90
Disconnecting	91
LAN	91
Connecting the LAN cable	91
Disconnecting the LAN cable	92
Wireless LAN	92
Network	92
Security	92
Bluetooth wireless technology	93
Bluetooth™ Stack for Windows by TOSHIBA	93
Wireless communication switch	94
Wireless communication LED	94
Using optical disc drives	94
Buttons	98
CD/DVD play control buttons	98
*Writing CDs on a CD-RW/DVD-ROM drive	99
Important message	99
Disclaimer	99
When writing or rewriting	100
Writing CDs/DVDs on a DVD Super Multi drive supporting double layer disc recording	101
Important message	101
Disclaimer	101
Before writing or rewriting	102
When writing or rewriting	104
When Using Ulead DVD MovieFactory® for TOSHIBA	105
How to make a DVD-Video	105
How to learn more about Ulead DVD MovieFactory®	105
Important information for use	105
TOSHIBA Disc Creator	107
Data Verification	108
Media Care	108
Discs	109
TV-Out	109
Cleaning the computer	110
Moving the computer	111
Windows special keys	116
Temporarily using normal keyboard (overlay on)	117
Temporarily changing modes	118
Power conditions	119
DC IN indicator	121
Power indicator	121
Battery types	122
Maximizing battery operating time	128
Retaining data with power off (sleep mode)	129
Replacing the battery pack	129
Removing the battery pack	129
Installing the battery pack	131
TOSHIBA Password Utility	132
User Password	132
Supervisor password	132
Starting the computer by password	132
Power-up modes	133
System automatic Sleep/Hibernation	133
Chapter 7 HW Setup.pdf	135
HW Setup	135
HW Setup Window	135
SD/MMC/MS/MS Pro/xD Memory cards	142
Installing a memory card	143
Removing a memory card	144
Memory card care	145
Memory expansion	145
Installing Memory on Bottom Side	146
Removing Memory on Bottom Side	147
Removing Memory Under Keyboard	152
Battery charger	153
External monitor	153
Television	154
For Intel	154
For ATI	156
i.LINK (IEEE1394)	157
Precautions	157
Connecting	158
Disconnecting	158
Security lock	158
Preliminary checklist	160
Analyzing the problem	160
System start-up	162
Self test	162
Power	163
Keyboard	164
LCD panel	165
Hard disk drive	165
Password	166
i.LINK (IEEE1394)	166
Wireless LAN	166
PC Card	166
Monitor	167
Sound system	167
Pointing device	168
USB	169
TV output signal	169
LAN	170
Sleep/Hibernation	170
Memory expansion	170
Modem	171
CD-RW/DVD-ROM drive	172
DVD-ROM drive	173
DVD Super Multi drive with double layer disc recording support	174
Disk drive	175
Fingerprint Sensor	176
TOSHIBA support	177
Before you call	177
Where to write	178
Battery Life	180
HDD Drive Capacity	181
LCD	181
Wireless LAN/Intel	181
Non-applicable Icons	181
Images	182
LCD Brightness and Eye Strain	182
Dimensions	183
Weight	184
Environmental Requirements	184
Built-in Modem	185
For Intel	188
For ATI	190
Appendix C Power Cable Connectors.pdf	193
AC Power Cord and Connectors	193
Certification agencies	193