Toshiba Portege M100 User Manual - Page 165

LCD panel, Hard disk drive, Problem, Procedure, Fn + F10

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Troubleshooting Problem Some letter keys produce numbers. Output to screen is garbled. LCD panel Procedure Check that the numeric keypad overlay is not selected. Press Fn + F10 and try typing again. Make sure the software you are using is not remapping the keyboard. Remapping involves reassigning the meaning of each key. See your software's documentation. If you are still unable to use the keyboard, consult your dealer. Problem Procedure Lines appear broken. Check if you are in DOS mode. In DOS, lines may appear broken, because of the LCD screen's higher resolution. The Windows display should appear normal. No display Press the Hotkey Fn + F5 to change the display priority and ensure it is not set for an external monitor. Make sure instant security was not activated. Try entering your password, if you have one registered. Or, turn the power off and back on to clear instant security . Problems above remain Refer to your software's documentation to unresolved or other determine if the software is causing the difficulty. problems occur. Contact your dealer if the problems continue. Hard disk drive Problem Computer does not boot from hard drive. Slow performance Procedure Insert a system disk and reboot. There may be a problem with your operating system files. Refer to your operating system documentation. Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your operating system documentation or online HELP for information on running SCANDISK and the defragmenter. Contact your dealer if the problems continue. Satellite M100 9-7

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Satellite M100
9-7
Troubleshooting
LCD panel
Hard disk drive
Problem
Procedure
Some letter keys
produce numbers.
Check that the numeric keypad overlay is not
selected. Press
Fn + F10
and try typing again.
Output to screen is
garbled.
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software's documentation.
If you are still unable to use the keyboard, consult
your dealer.
Problem
Procedure
Lines appear broken.
Check if you are in DOS mode. In DOS, lines may
appear broken, because of the LCD screen's
higher resolution. The Windows display should
appear normal.
No display
Press the Hotkey
Fn + F5
to change the display
priority and ensure it is not set for an external
monitor.
Make sure instant security was not activated. Try
entering your password, if you have one
registered. Or, turn the power off and back on to
clear instant security .
Problems above remain
unresolved or other
problems occur.
Refer to your software's documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem
Procedure
Computer does not
boot from hard drive.
Insert a system disk and reboot.
There may be a problem with your operating
system files. Refer to your operating system
documentation.
Slow performance
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your operating system
documentation or online HELP for information on
running SCANDISK and the defragmenter.
Contact your dealer if the problems continue.