Toshiba Portege R500 User Manual - Page 140

AC power, Battery, DC IN, Problem, Procedure

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Troubleshooting Problem Computer shuts down and DC IN indicator blinks orange Procedure Leave the computer off until the DC IN indicator stops blinking. It is recommended to leave the computer off until the interior reaches room temperature even though the DC IN indicator stops blinking. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or service provider. Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing blue or service provider. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-Up Modes for further information. Problem Procedure AC adaptor doesn't power the computer (DC IN indicator does not glow blue) Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn't power The battery may be discharged - connect the AC the computer adaptor to recharge the battery. User's Manual 8-5

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User’s Manual
8-5
Troubleshooting
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the
DC IN
indicator. Please refer to Chapter
6,
Power and Power-Up Modes
for further information.
Battery
If you suspect a problem with the battery, you should check the status of
the
DC IN
indicator as well as the
Battery
indicator. Please refer to Chapter
6,
Power and Power-Up Modes
for more information on these indicators,
together with general battery operation.
Problem
Procedure
Computer shuts down
and
DC IN
indicator
blinks orange
Leave the computer off until the
DC IN
indicator
stops blinking.
It is recommended to leave the computer off until the interior reaches room
temperature even though the
DC IN
indicator stops blinking.
If the computer has reached room temperature
and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down
and its
DC IN
indicator
is flashing blue
This indicates a problem with the heat dispersal
system - you should contact your reseller, dealer
or service provider.
Problem
Procedure
AC adaptor doesn’t
power the computer
(
DC IN
indicator does
not glow blue)
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.
Problem
Procedure
Battery doesn’t power
the computer
The battery may be discharged - connect the AC
adaptor to recharge the battery.