Toshiba Portege R500 User Manual - Page 150

USB device, Additional memory module, Problem, Procedure, KB/Mouse Emulation, Power

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Troubleshooting USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device. Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. Ensure that any required USB device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. If you are using an operating system that does not support USB, you are still able to use a USB mouse and/or USB keyboard by setting the USB KB/Mouse Emulation option within the TOSHIBA HW Setup utility to Enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. Problem Procedure If you install a memory In the event of Power indicator flashes when the module that is not computer is turned on you should initially ensure compatible with the that the installed memory module(s) are computer, the Power compatible with the computer. If you determine indicator will flash (on that an incompatible module has been installed, for 0.5 seconds, off for you should follow the steps as detailed below: 0.5 seconds) in the 1. Turn off the computer. following way; 2. Disconnect the AC adaptor and all peripheral If there is an error: devices. repeatedly flashes orange twice, then blue 3. Remove the battery pack. once. 4. Remove the incompatible memory module. 5. Install the battery and/or connect the AC adaptor. 6. Turn on the computer. User's Manual 8-15

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User’s Manual
8-15
Troubleshooting
USB device
In addition to the information in this section, please also refer to the
documentation supplied with your USB device.
Additional memory module
Please also refer to Chapter 3,
Hardware, Utilities and Options
, for further
information on installing and removing memory modules.
Problem
Procedure
USB device does not
work
Remove the USB device from the computer and
then reconnect it to a free port it in order to
ensure it is firmly attached.
Ensure that any required USB device drivers are
properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are using an operating system that does
not support USB, you are still able to use a USB
mouse and/or USB keyboard by setting the
USB
KB/Mouse Emulation
option within the
TOSHIBA HW Setup utility to Enabled.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem
Procedure
If you install a memory
module that is not
compatible with the
computer, the
Power
indicator will flash (on
for 0.5 seconds, off for
0.5 seconds) in the
following way;
If there is an error:
repeatedly flashes
orange twice, then blue
once.
In the event of
Power
indicator flashes when the
computer is turned on you should initially ensure
that the installed memory module(s) are
compatible with the computer. If you determine
that an incompatible module has been installed,
you should follow the steps as detailed below:
1.
Turn off the computer.
2.
Disconnect the AC adaptor and all peripheral
devices.
3.
Remove the battery pack.
4.
Remove the incompatible memory module.
5.
Install the battery and/or connect the AC
adaptor.
6.
Turn on the computer.