Toshiba Portege R500 User Manual - Page 141

Troubleshooting Problem Procedure Battery doesn't charge If the battery is completely discharged, it will not when the AC adaptor is begin charging immediately, in these instances attached (Battery you should wait a few minutes before trying again. indicator does not glow If the battery still does not charge, you should orange). check that the power outlet the AC adaptor is connected to is supplying power - this can be tested by plugging another appliance into it. Check whether the battery is hot or cold to the touch - if so, it will not charge properly and should be allowed to reach room temperature before you try again. Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean - if necessary wipe them with a soft dry cloth lightly dipped in alcohol. Connect the AC adaptor and replace the battery, taking care to ensure that it is securely seated in the computer. Check the Battery indicator - if it does not glow, allow the computer to charge the battery for at least twenty minutes. If the Battery indicator starts to glow after this period, allow the battery to continue to charge for at least another twenty minutes before turning on the computer. However, if the indicator still does not glow, the battery may be at the end of its operating life and should be replaced. However, if you do not believe the battery is at the end of its operating life, you should speak to your reseller, dealer or service provider. Battery doesn't power If you frequently recharge a partially charged the computer as long as battery, the battery might not charge to its full expected potential - in these instances you should fully discharge the battery and then attempt to charge it again. Check the Power saver option under Select a power plan in the Power Options. User's Manual 8-6