Vtech LS6381-2 Users Manual - Page 55

What does this limited warranty cover? The manufacturer of this VTech Product warrants to handling, neglect, inundation, fire, water or other liquid intrusion. the holder of a valid proof of purchase ("Consumer" or 2. Product that has been subjected to contact with "you") that the Product and all accessories provided in liquid, water, rain, extreme humidity or heavy the sales package ("Product") are free from defects in perspiration, sand, dirt or the like; but then only material and workmanship, pursuant to the following to the extent the damage was not caused by terms and conditions, when installed and used incorrectly securing the waterproof handset's normally and in accordance with the Product operating protective elements, for example, failing to instructions. This limited warranty extends only to the properly close a seal), or such protective elements Consumer for Products purchased and used in the are damaged or missing (e.g. a cracked battery United States of America and Canada. door), or subjecting a Product to conditions What will VTech do if the Product is not beyond its stated specifications or limits (e.g. 30 minutes in 1 meter of fresh water). free from defects in materials and 3. Product that has been damaged due to repair, workmanship during the limited warranty period ("Materially Defective alteration or modification by anyone other than an authorized service representative of VTech; Product")? 4. Producttotheextentthattheproblemexperienced During the limited warranty period, VTech's authorized service representative will replace at VTech's option, is caused by signal conditions, network reliability, or cable or antenna systems; without charge, a Materially Defective Product. If we 5. Product to the extent that the problem is caused replace the Product, we may use new or refurbished by use with non-VTech accessories; replacement parts. If we choose to replace the 6. Product whose warranty/quality stickers, product Product, we may replace it with a new or refurbished serial number plates or electronic serial numbers Product of the same or similar design. We will retain have been removed, altered or rendered illegible; defective parts, modules, or equipment. Replacement of the Product, at VTech's option, is your exclusive 7. Product purchased, used, serviced, or shipped for remedy. VTech will return the replacement Products repair from outside the United States of America to you in working condition. You should expect the or Canada, or used for commercial or institutional replacement to take approximately 30 days. purposes (including but not limited to Products used for rental purposes); How long is the limited warranty period? The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the replacement Product for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or 8. Product returned without a valid proof of purchase (see item 2 below); or 9. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. To obtain warranty service in Canada, go to phones. vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation Limited Warranty and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of replacement prior to any further replacement activity. You must pay for the cost of replacement and return shipping costs for the replacement of Products that are not covered by this limited warranty. unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/ provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. What must you return with the Product Please retain your original sales receipt as to get warranty service? proof of purchase 1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech's responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user's manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States Phone: 1 (800) 595-9511 in the U.S. or 1 (800) 267-7377 in Canada State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an