ZyXEL P-660R-T1 v3s User Guide - Page 158

Advanced Suggestions, I cannot access the Internet anymore. I had access to the Internet with

Page 158 highlights

Chapter 25 Troubleshooting 2 Make sure you entered your ISP account information correctly in the wizard. These fields are case-sensitive, so make sure [Caps Lock] is not on. 3 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 4 If the problem continues, contact your ISP. V I cannot access the Internet anymore. I had access to the Internet (with the ZyXEL Device), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 29. 2 Turn the ZyXEL Device off and on. 3 If the problem continues, contact your ISP. V The Internet connection is slow or intermittent. 1 There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.5 on page 29. If the ZyXEL Device is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Turn the ZyXEL Device off and on. 3 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Check the settings for QoS. If it is disabled, you might consider activating it. If it is enabled, you might consider raising or lowering the priority for some applications. 158 P-660R-Tx v3s User's Guide

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Chapter 25 Troubleshooting
P-660R-Tx v3s User’s Guide
158
2
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3
Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
4
If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the
ZyXEL Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
Section 1.5 on page 29
.
2
Turn the ZyXEL Device off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check
Section 1.5
on page 29
. If the ZyXEL Device is sending or receiving a lot of information, try closing
some programs that use the Internet, especially peer-to-peer applications.
2
Turn the ZyXEL Device off and on.
3
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications.