ZyXEL VMG4927-B50A User Guide - Page 231

Chapter 21 Voice Custom Tones (IVR) IVR (Interactive Voice Response) is a feature that allows you to use your telephone to interact with the VMG. The VMG allows you to record custom tones for the Early Media and Music On Hold functions. The same recordings apply to both the caller ringing and on hold tones. Table 103 Custom Tones Details LABEL DESCRIPTION Total Time for All Tones 900 seconds for all custom tones combined Maximum Time per Individual 180 seconds Tone Total Number of Tones Recordable 5 You can record up to 5 different custom tones but the total time must be 900 seconds or less. Record Custom Tones Use the following steps if you would like to create new tones or change your tones: 1 Pick up the phone and press "****" on your phone's keypad and wait for the message that says you are in the configuration menu. 2 Press a number from 1101~1105 on your phone followed by the "#" key. 3 Play your desired music or voice recording into the receiver's mouthpiece. Press the "#" key. 4 You can continue to add, listen to, or delete tones, or you can hang up the receiver when you are done. Listen to Custom Tones Do the following to listen to a custom tone: 1 Pick up the phone and press "****" on your phone's keypad and wait for the message that says you are in the configuration menu. 2 Press a number from 1201~1208 followed by the "#" key to listen to the tone. 3 You can continue to add, listen to, or delete tones, or you can hang up the receiver when you are done. Delete Custom Tones Do the following to delete a custom tone: 1 Pick up the phone and press "****" on your phone's keypad and wait for the message that says you are in the configuration menu. 2 Press a number from 1301~1308 followed by the "#" key to delete the tone of your choice. Press 14 followed by the "#" key if you wish to clear all your custom tones. VMG4927-B50A / VMG9827-B50A User's Guide 231