1994 Chevrolet Corvette Owner's Manual - Page 253

Customer Assistance Information 1-800-222-1020. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Your satisfaction and goodwillare Mexico, call (525) 254-3777. In Puerto important to your dealer and Chevrolet. Rico or U.S. Virgin Islands, call Normally, any concern with the sales 1-809-763-1315. In all other overseas transaction or the operation of your vehicle will be resolved by your dealer's locations, contact GM North American Export Sales in Canada by calling Sales or Service Departments. 1-905-644-4 1 12. Sometimes, however, despite the best intentions of all concerned, For prompt assistance, please have the misunderstandings can occur. If your following information available to give concern has not been resolved to your the Customer Assistance Representative: satisfaction, the following steps should Your name, address, home and be taken: business telephone numbers STEP ONE: Discuss your concern with 0 Vehicle Identification Number (This is a member of dealership management. available from the vehicle registration Normally, concerns can be quickly or title, or the plate at the left of top resolved at that level. If the matter has the instrument panel and visible already been reviewed with the Sales, through the windshield.) Service, or Parts Manager,contact the 0 Dealership name and location owner of the dealership or the General Manager. 0 Vehicle delivery date and present mileage STEP TWO:If after contacting a member of dealership management, it Nature of concern appears your concern cannot be resolved We encourage you to call the toll-free by the dealership without further help, number listed previously in orderto give contact the Chevrolet Customer your inquiry prompt attention. However, Assistance Center by calling if you wish to write Chevrolet, write to: Customer Satisfaction Procedure Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian and GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for the Hearing or Speech Impaired (TDD) To assist customers who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices for theDeaf) equipment at its Customer Assistance Center in Troy, Michigan. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Chevrolet by dialing: 1-800-TDD-CHEV (1-800-833-2438). (TDD usersin Canada can dial 1-800-263-3830.) ...252