1998 Chevrolet Venture Owner's Manual - Page 447

For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That iswhy we suggest you follow Step One first if you have a concern. 0 0 0 0 Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the topleft of the instrument panel and visible through the windshield.) Dealership name and location Vehicle deliverydate and present mileage Nature of concern Customer Assistancefor Text Telephone (TTY)Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Chevrolet has TTY equipment available at its Customer TTY user can communicatewith Assistance Center. Any Chevrolet by dialing: 1-800-833-CHEV. (TTY users in Canada can dial 1-800-263-3830.) We encourage you to call us so we can give your inquiry if you wish to write prompt attention. However, Chevrolet, address your inquiry to: Chevrolet Motor Division Chevrolet Customer Assistance Center P.O. Box 7047 Troy, MI 48007-7047 In Canada, write to: General Motorsof Canada Limited Customer Communication Centre, 163-005 1908 ColonelSam Drive Oshawa, Ontario L1H 8P7 8-4