3Com 3C94024 Getting Started Guide - Page 37

Troubleshooting the System, Getting Additional Help, Diagnosing Problems, Power Failures

Get 3Com 3C94024 - CoreBuilder 9400 1000SX Switch PDF manuals and user guides
UPC - 662705154404
View all 3Com 3C94024 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 37 highlights

6 TROUBLESHOOTING THE SYSTEM This chapter explains how to troubleshoot certain problems with the CoreBuilder® 9400 system. It covers: s Getting Additional Help s Diagnosing Problems s Cleaning Dirty Fiber Optic Ports and Connectors Getting Additional Help If you experience system problems that are not addressed in this chapter, contact your network supplier or 3Com Technical Support. Before you call, gather the following information and have it available: s System serial number s Maintenance agreement, or date of purchase and warranty information from the last pages of this guide. s Software revision number s Brief description of the problem You can view some of this information in the Administration Console. From the top-level menu, enter system display. In the WebConsole, select the System folder and then click Summary. For additional information and phone numbers, see Appendix D. Diagnosing Problems By observing system diagnostics, you can identify and correct problems that might occur when the system powers up. Power Failures If the system does not respond when you insert the power cord, see the troubleshooting suggestions in Table 7. Abnormal LED Activity The CoreBuilder 9400 system has LEDs that indicate system or port problems. If you see abnormal LED activity, see Table 8 and Table 9 for troubleshooting suggestions.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
6
T
ROUBLESHOOTING
THE
S
YSTEM
This chapter explains how to troubleshoot certain
problems with the CoreBuilder
®
9400 system. It
covers:
■
Getting Additional Help
■
Diagnosing Problems
■
Cleaning Dirty Fiber Optic Ports and Connectors
Getting Additional Help
If you experience system problems that are not
addressed in this chapter, contact your network
supplier or 3Com Technical Support. Before you call,
gather the following information and have it
available:
■
System serial number
■
Maintenance agreement, or date of purchase and
warranty information from the last pages of this
guide.
■
Software revision number
■
Brief description of the problem
You can view some of this information in the
Administration Console. From the top-level menu,
enter
system display
. In the WebConsole, select the
System folder and then click Summary.
For additional information and phone numbers, see
Appendix D.
Diagnosing Problems
By observing system diagnostics, you can identify and
correct problems that might occur when the system
powers up.
Power Failures
If the system does not respond when you insert the
power cord, see the troubleshooting suggestions in
Table 7.
Abnormal LED Activity
The CoreBuilder 9400 system has LEDs that indicate
system or port problems. If you see abnormal LED
activity, see Table 8 and Table 9 for troubleshooting
suggestions.