3Com 3C94024 Getting Started Guide - Page 54

54 APPENDIX D: TECHNICAL SUPPORT 3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: s Hostname: ftp.3com.com s Username: anonymous s Password: You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer. 3Com Bulletin Board Service The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you: Country Australia Brazil France Germany Data Rate Telephone Number Up to 14,400 bps 61 2 9955 2073 Up to 28,800 bps 55 11 5181 9666 Up to 14,400 bps 33 1 6986 6954 Up to 28,800 bps 4989 62732 188 Country Hong Kong Italy Japan Mexico P.R. of China Taiwan, R.O.C. U.K. U.S.A. Data Rate Telephone Number Up to 14,400 bps 852 2537 5601 Up to 14,400 bps 39 2 27300680 Up to 14,400 bps 81 3 5977 7977 Up to 28,800 bps 52 5 520 7835 Up to 14,400 bps 86 10 684 92351 Up to 14,400 bps 886 2 377 5840 Up to 28,800 bps 44 1442 438278 Up to 53,333 bps 1 847 262 6000 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number: 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3Com Facts using your Touch-Tone telephone: 1 408 727 7021