3Com 3C94024 Getting Started Guide - Page 55

Support from Your Network Supplier 55 Support from Your Network Supplier If you require additional assistance, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services. When you contact your network supplier for assistance, have the following information ready: s Product model name, part number, and serial number s A list of system hardware and software, including revision levels s Diagnostic error messages s Details about recent configuration changes, if applicable If you are unable to contact your network supplier, see the following section on how to contact 3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you. When you contact 3Com for assistance, have the following information ready: s Product model name, part number, and serial number s A list of system hardware and software, including revision levels s Diagnostic error messages s Details about recent configuration changes, if applicable