Aastra 6757i 6757i User Guide, SP3, HF1 - Page 132

Transferring Two Existing Calls, Completing a Transfer to a Contact in Phone Directory

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Handling Calls Transferring Two Existing Calls The 6757i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: 1. Press Xfer key. A new line opens. 2. Press or scroll to the Line where Call B is on hold. 3. Press Xfer key. Call A is transferred to Call B. Completing a Transfer to a Contact in Phone Directory Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no change to start a consultative call. When a directory entry is shown, there is a Xfer softkey below the current Dial softkey to trigger a blind transfer. This Xfer softkey is only available if a transfer has been initiated. If a directory entry has multiple numbers, softkey 2 is used for the Arrange function. If a transfer has been initiated, the Arrange function will be replaced with the Xfer function. Directory 1. John 2. Kim 3. Steve - Dial - Xfer - Add New Delete Details - Quit - 001 Steve Smith Office 905-760-9999 Line: 1 - Dial Delete - - Xfer Change - - Add Number Quit - Entry has multiple numbers To Transfer a Call to a Contact in the Phone Directory: 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. 2. Press the Xfer key. You should hear a dial tone as a second line opens up. 3. Press the Directory key and select a contact. 4. To complete a blind transfer, press the Transfer key again before the receiving end answers. To complete a consultative transfer, press Dial to call the contact. Remain on the line to speak with Party 2 before pressing the Transfer key again to transfer Party 1 to Party 2. To cancel the transfer, select Cancel on the display screen or press . 125 41-001385-00 Rev 01 - 06.2013

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Handling Calls
125
41-001385-00 Rev 01 – 06.2013
Transferring Two Existing Calls
The 6757i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example,
on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer
Call A to Call B:
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their local directory. If a user is in a call and initiates a transfer, they can
navigate to the Directory screen where a new transfer key can be pressed to complete a blind transfer. There is no
change to start a consultative call.
When a directory entry is shown, there is a
Xfer
softkey below the current Dial softkey to trigger a blind transfer. This
Xfer
softkey is only available if a transfer has been initiated.
If a directory entry has multiple numbers, softkey 2 is used for the
Arrange
function. If a transfer has been initiated, the
Arrange function will be replaced with the
Xfer
function.
To Transfer a Call to a Contact in the Phone Directory:
1.
Press
Xfer
key. A new line opens.
2.
Press or scroll to the
Line
where Call B is on hold.
3.
Press
Xfer
key.
Call A is transferred to Call B.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Xfer
key. You should hear a dial tone as a second line opens up.
3.
Press the
Directory
key and select a contact.
4.
To complete a blind transfer, press the
Transfer
key
again before the receiving end answers.
To complete a consultative transfer, press
Dial
to call the contact. Remain on the line to speak with Party
2 before pressing the
Transfer
key again to transfer Party 1 to Party 2.
To cancel the transfer, select
Cancel
on the display screen or press
.
Directory
Delete -
Quit -
- Add New
1. John
2. Kim
3. Steve
- Xfer
- Dial
Details -
Entry has multiple numbers
001 Steve Smith
Office
905-760-9999
Line: 1
Delete -
Quit -
- Add Number
- Xfer
- Dial
Change -