Aastra Office 70 User Manual Aastra 5370/5370ip (Office 70/Office 70ip) - Page 28
Call Waiting on an internal user, Answering Call Waiting
View all Aastra Office 70 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 28 highlights
Supplementary features ■ Call Waiting on an internal user You want to talk to an internal user. However, the person is busy. As a result of your call waiting, the person hears a call waiting tone and your phone number or name appears on his display. The person can either answer or reject your call. Requirement: It is essential that the internal user has not barred the Call waiting function on his phone (for configuration see the Chapter "Do not disturb/Call waiting/Intrusion/Announcement/Forward", page 63). Ask your system administrator whether the Call waiting function is enabled on the system. Call waiting User is busy: Press Foxmenu > Foxkey Call waiting. ➯ You hear the dialling tone. Note: If the person rejects your call request or if call waiting is not possible, the call is, depending on the system's configuration, disconnected (busy tone) - or forwarded to a preconfigured destination . ■ Answering Call Waiting You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Deflect Answering the call: Press Foxmenu > Foxkey Answer. ➯ 1.Your original call partner is put on hold. You are now connected with the party who initiated the call waiting. Note: For more detailed information on how to broker between callers or set up a conference, please refer to the Chapters "Brokering between an Enquiry Call Party and Your Call Partner", page 31 and "Making a Conference Call", page 32 respectively. Deflect call: Press Foxmenu > Foxkey Deflect. Enter the user's phone number and confirm with the Ok Foxkey. ➯ Call-waiting party is put through. Note: You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for. eud-0830/2.1 - I7.7 - 10.2008 28