Brother International HL 5030 Service Manual - Page 182
Identify the Problem, If you encounter any printer error or problem
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HL-5030/5040/5050/5070N SERVICE MANUAL 1.3 Identify the Problem If you encounter any printer error or problem, first identify it referring to the chart below, then see the appropriate section. NOTE: The following troubleshooting sections contain both the actions which users should take or check and the ones which service technicians should perform. The printer does not print Printed page has a problem. Status LED is RED Status monitor error message appears. Error message is printed. The printer does not load paper 2.1 Operator Calls 2.2 Service Calls 3.1 Error message in the Status Monitor Service errors only Turn off and on the printer power switch. The same error appears 3.2 Error message printouts Service errors only 6 Malfunctions 4.1 Paper Loading Problems Printed image has a problem. Printout is not correct. 7 Image Defects 4.3 Paper Feeding Problems 8 Incorrect Printout Paper jam occurs. 4.2 Paper Jams The printer does not start printing. 5 Software Setting Problems 9 Network Problems 6-3