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Brother International HL-L8250CDN Users Guide - Page 198

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Troubleshooting Other difficulties Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine's internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If you still cannot turn on the machine, plug the power cord directly into a different known working wall outlet (do not plug it into a surge suppressor or backup battery type of device), and then turn on the machine. If this works, then the wall outlet, battery backup device, or surge suppressor device is the cause of the problem. The machine cannot print EPS (Windows®) data that includes binary with To print EPS data, do the following: the BR-Script3 printer driver. a For Windows® 7 and Windows Server® 2008 R2: 6 Click the (Start) button > Devices and Printers. For Windows Vista® and Windows Server® 2008: Click the (Start) button > Control Panel, Hardware and Sound > Printers. For Windows® XP and Windows Server® 2003: Click the Start button > Printers and Faxes. For Windows® 8 and Windows Server® 2012: Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers. For Windows Server® 2012 R2: Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. b For Windows® 7, Windows® XP, Windows Vista®, Windows Server® 2003,Windows Server® 2008 and Windows Server® 2008 R2: Right-click the Brother HL-XXXX BR-Script3 icon and select Printer properties (Properties), and Brother HL-XXXX BR-Script3 if needed. For Windows® 8, Windows Server® 2012 and Windows Server® 2012 R2: Right-click the Brother HL-XXXX BR-Script3 icon, select Printer properties. c From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol. (Macintosh) If your machine is connected to a computer with a USB interface, you cannot print EPS data that includes binary. You can print the EPS data at the machine through a network. For installing the BR-Script3 printer driver through the network, visit the Brother Solutions Center at http://solutions.brother.com/. 191

Section	Page
User’s Guide HL-L8250CDN/HL-L8350CDW/HL-L8350CDWT	1
User's Guides and where do I find them?	2
Using the documentation	3
Symbols and conventions used in the documentation	3
Accessing Brother Utilities (Windows®)	4
Table of Contents	5
1 Printing Methods	8
About this Machine	8
Front view and Back view	8
Acceptable paper and other print media	9
Recommended paper and print media	9
Paper type and size	9
Recommended paper specifications	10
Handling and using special paper	11
Types of paper to avoid	11
Envelopes	12
Types of envelopes to avoid	12
Labels	13
Types of labels to avoid	13
Unprintable area when printing from a computer	14
Loading paper	15
Loading paper and print media	15
Loading paper in the standard paper tray and the optional lower tray	15
Printing on plain paper, thin paper, or recycled paper from Tray 1 and Tray 2	15
Loading paper in the multi-purpose tray (MP tray)	19
Printing on plain paper, thin paper, recycled paper, bond paper, or glossy paper from the MP tray	19
Printing on thick paper, labels and envelopes from the MP tray	22
2-sided printing	27
Guidelines for printing on both sides of the paper	27
Automatic 2-sided printing	28
Manual 2-sided printing	30
Printing from a USB flash drive or digital camera supporting mass storage	31
Creating a PRN file for direct printing	32
Printing directly from the USB flash drive or digital camera supporting mass storage	33
2 Driver and Software	36
Printer driver	36
Printing a document	37
Printer driver settings	38
Windows®	39
Accessing the printer driver settings	39
Features in the Windows® printer driver	40
Basic tab	40
Paper Size	41
Orientation	41
Copies	41
Media Type	41
Print Quality	42
Color / Mono	42
Document Type	43
Settings dialog box	43
Multiple Page	44
2-sided / Booklet	45
Paper Source	47
Print Preview	47
Advanced tab	48
Scaling	48
Reverse Print	48
Use Watermark	49
Watermark Settings	49
Header-Footer Print	51
Toner Save Mode	51
Secure Print	52
Administrator	53
User Authentication	53
Other Print Options	54
Color Calibration	54
Sleep Time	55
Improve Print Output	55
Skip Blank Page	56
Print Text in Black	56
Print Archive	56
Print Profiles tab	57
Add Profile	57
Delete Profile	58
Device Settings tab	59
Support	60
BR-Script 3 printer driver features (PostScript® 3™ language emulation)	62
Printing Preferences	62
Advanced options	65
Ports tab	69
Uninstalling the printer driver	70
Status Monitor	71
Troubleshooting	72
Visit the Genuine Supplies website	72
Monitoring the machine’s status	72
Macintosh	73
Features in the printer driver (Macintosh)	73
Choosing page setup options	73
Choosing printing options	75
Cover Page	75
Layout	76
Secure Print	77
Print Settings	78
Color Settings	81
2-sided Printing	82
Features in the BR-Script3 printer driver (PostScript® 3™ language emulation)	83
Choosing printing options	83
Printer Features	84
Secure Print	87
Removing the printer driver	88
Status Monitor	89
Updating the machine’s status	89
Hiding or showing the window	90
Quitting the window	90
Web Based Management (Network Connection only)	90
Software	91
Software for networks	91
3 General Information	92
Control panel	92
Control panel overview	92
LED indications	94
Machine status messages	94
Settings table	95
How to access the menu mode	95
Menu table	95
Entering Text for Wireless Settings	110
Printing Secure documents	111
Secure documents	111
How to print Secure documents	111
Security features	112
Setting Lock	112
Setting up the password	112
Changing your Setting Lock password	112
Turning Setting Lock on/off	113
Secure Function Lock 3.0	113
IPSec	114
Ecology features	115
Toner Save	115
Sleep Time	115
Deep Sleep mode	115
Auto Power Off	116
Quiet mode feature	117
Turning Quiet mode on/off	117
Color Correction	118
Color Calibration	118
Color Registration	119
Auto Correction	119
4 Options	120
Lower tray (LT-320CL)	121
SO-DIMM	122
SO-DIMM types	122
Installing extra memory	123
5 Routine Maintenance	125
Replacing supplies	125
Replacing the toner cartridges	129
Toner Low: X	129
Replace Toner	129
Replacing the toner cartridges	130
Replacing the drum unit	135
Drum !	135
Drum End Soon	135
Replace Drum	135
Drum Stop	135
Replacing the drum unit	136
Resetting the drum counter	141
Replacing the belt unit	142
Belt End Soon	142
Replace Belt	142
Replacing the belt unit	142
Resetting the belt counter	147
Replacing the waste toner box	148
WT Box End Soon	148
Replace WT Box	148
Replacing the waste toner box	148
Cleaning and Checking the machine	155
Cleaning the outside of the machine	155
Cleaning the inside of the machine	157
Cleaning the corona wires	161
Cleaning the drum unit	164
Cleaning the paper pick-up roller	171
Replacing periodic maintenance parts	172
Packing and shipping the machine	173
6 Troubleshooting	177
Identifying the problem	177
Error and maintenance messages	178
Paper jams	183
Paper is jammed in the multi-purpose tray	183
Paper is jammed in Paper Tray 1 or Tray 2	183
Paper is jammed underneath the Paper Tray	185
Paper is jammed at the back of the machine	188
Paper is jammed inside the machine	191
If you are having difficulty with your machine	195
Improving the print quality	199
Machine Information	207
Checking the Serial Number	207
Default settings	207
Network default settings	207
Factory Reset	207
Settings Reset	208
A Appendix	209
Machine specifications	209
General	209
Print media	211
Printer	212
Interface	212
Network (LAN)	213
Direct Print feature	213
Computer requirements	214
Important information for choosing your paper	215
Supplies	216
Important information for the toner cartridge life	217
Brother numbers	219

Match case Limit results 1 per page

Troubleshooting

191

Other difficulties

Difficulties

Suggestions

The machine will not turn on.

Adverse conditions on the power connection (such as lightning or a power surge)

may have triggered the machine’s internal safety mechanisms. Turn the machine off

and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn

the machine on.

If you still cannot turn on the machine, plug the power cord directly into a different

known working wall outlet (do not plug it into a surge suppressor or backup battery

type of device), and then turn on the machine. If this works, then the wall outlet,

battery backup device, or surge suppressor device is the cause of the problem.

The machine cannot print EPS

data that includes binary with

the BR-Script3 printer driver.

(Windows

)

To print EPS data, do the following:

For Windows

7 and Windows Server

2008 R2:

Click the

(

Start

) button >

Devices and Printers

For Windows Vista

and Windows Server

2008:

Click the

(

Start

) button >

Control Panel

Hardware and Sound

Printers

For Windows

XP and Windows Server

2003:

Click the

Start

button >

Printers and Faxes

For Windows

8 and Windows Server

2012:

Move your mouse to the lower right corner of your desktop. When the menu bar

appears, click

Settings

Control Panel

. In the

Hardware and Sound

group,

click

View devices and printers

For Windows Server

2012 R2:

Click

Control Panel

on the

Start

screen. In the

Hardware

group, click

View

devices and printers

For Windows

7, Windows

XP, Windows Vista

, Windows Server

2003,Windows Server

2008 and Windows Server

2008 R2:

Right-click the

Brother HL-XXXX BR-Script3

icon and select

Printer

properties

(

Properties

), and

Brother HL-XXXX BR-Script3

if needed.

For Windows

8, Windows Server

2012 and Windows Server

2012 R2:

Right-click the

Brother HL-XXXX BR-Script3

icon, select

Printer properties

From the

Device Settings

tab, choose

TBCP

(Tagged binary communication

protocol) in

Output Protocol

(Macintosh)

If your machine is connected to a computer with a USB interface, you cannot print

EPS data that includes binary. You can print the EPS data at the machine through a

network. For installing the BR-Script3 printer driver through the network, visit the

Brother Solutions Center at http://solutions.brother.com/