Brother International PT-2030 Users Manual - English - Page 61

TROUBLESHOOTING z TROUBLESHOOTING What to do when... Problem Solution The screen 'locks', or the P-touch labeler does not respond normally. Refer to "Resetting the P-touch Labeler" on page 53 and reset the internal memory to the initial settings. If resetting the P-touch labeler does not solve the problem, disconnect the AC adapter and remove the batteries for more than 10 minutes. The display remains Check that the batteries are correctly installed and that the blank after turning on AC adapter designed exclusively for your P-touch labeler the power. (provided) is correctly connected. The LCD messages are displayed in a foreign language. Refer to "Setting Language and Unit" on page 19 to select your desired language. The label is not printed after pressing the Print key. • Check that text has been entered and that the tape cassette is installed correctly with sufficient tape remaining. • If the tape is bent, cut off the bent section and thread the tape through the tape exit slot. • If the tape is jammed, remove the tape cassette and then pull out the jammed tape and cut it. Check that the end of the tape passes through the tape guide before reinstalling the tape cassette. The label is not • Remove the tape cassette and reinstall it, pressing it firmly printed correctly. until it clicks into place. • If the print head is dirty, clean it with a cotton swab or 1 optional print head cleaning cassette (TZ-CL4). 2 The ink ribbon is If the ink ribbon is broken, replace separated from the ink roller. the tape cassette. If not, leave the tape uncut and remove the tape cassette, then wind the loose ink ribbon onto the spool as shown in 3 Spool 4 the figure. 5 6 The P-touch labeler • Replace the tape cassette if striped tape is visible, as this stops while printing a indicates that you have reached the end of the tape. 7 label. • Replace all batteries or connect the AC adapter directly to the P-touch labeler. 8 Label files saved previously are now All files stored in the internal memory are deleted if the batteries are weak or the AC adapter was disconnected. 9 empty. 55 What to do when...