Canon Color imageCLASS MF9170c imageCLASS MF9170c/MF9150c/MF8450c Basic Operat - Page 454
Error Code, Description, Action, in the Address Book or One-touch. See
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Error Codes Error Code #0005 #0009 #0012 #0018 #0037 #0059 #0099 #0401 Description Action - The recipient did not answer within 35 seconds. - Confirm that the recipient's machine is able to communicate, and try again. - The recipient's machine is not a G3 fax. - Check the type of receiving machine with the receiving party. - There is no paper. - Load paper. (See "Loading Paper," on p. 2-10.) - The paper drawer is not correctly inserted into - Insert the paper drawer properly. (See "Loading the machine. Paper," on p. 2-10.) The document could not be sent because the recipient's machine was out of paper. Ask the recipient to load paper into their fax machine. - The recipient's machine did not respond when - Confirm that the recipient's machine is able to your machine redialed. communicate, and then try again. - The documents could not be sent because the - Confirm that the recipient's machine is able to recipient's machine was busy. communicate, and then try again. - The settings on your machine do not match the settings on the recipient's machine. - Check that the settings on your machine match those on the recipient's machine, and that the recipient's machine is able to communicate. Try sending again. - No pause was included in the telephone number when sending a fax overseas. - Insert a pause after the country code, or after the fax number of the recipient, and then dial the number again. (See "Dialing an Overseas Number (With Pauses)," on p. 5-22.) - Change the Long Distance setting if you are sending documents to a destination stored in the Address Book or One-touch. (See "Registering Fax Numbers in the Address Book," on p. 3-2 or "Storing/Editing OneTouch," on p. 3-26.) - Documents could not be received because there is insufficient memory available. - Print, send, or delete any documents stored in memory. - The data size exceeds the available memory. - Reduce the data size by lowering the resolution or by changing the file format. Your transmission is canceled because the number you dialed was different from the number registered on the other party's fax machine. Check to see that the correct fax number is registered on the other party's fax machine. A job was interrupted when the Direct Print or network scan function was being used. Try to execute the job if necessary. When the data was being written to the medium, Use the memory medium with sufficient free the machine detected that the medium was full. space. Troubleshooting 12-31