Canon Color imageCLASS MF9170c imageCLASS MF9170c/MF9150c/MF8450c Basic Operat - Page 458

Error Codes Error Code #0821 #0827 #0828 #0829 #0839 Description - You have received data that cannot be processed (TIFF analysis error). - The read job failed because TIFF or JPEG files were not supported or the image data was corrupted. You have received data that cannot be processed (contains MIME information that is not supported). You have received HTML data. Data that contains more than approximately 1,000 pages is received. The user name or password for the SMTP Authentication in Authentication/Encryption in E-mail/I-Fax in Network Settings in System Management Set (from the Additional Functions screen) is incorrect. Action - Check the settings, and then ask the sender to resend the data. - Confirm that the supported file format is used, and then read data again. Check the settings, and then ask the sender to resend the data. Ask the sender to use a file format other than HTML, and then resend the data. This machine can store up to approximately 1,000 pages of data in memory, but will delete any data that exceeds this limit. Ask the sender to resend the remaining pages. Check the user name and password for SMTP Authentication in Authentication/Encryption in E-mail/I-Fax in Network Settings in System Management Set (from the Additional Functions screen). (See "Confirming Necessary Information for Scan to E-Mail and I-fax," in the e-Manual.) Troubleshooting 12-35