Canon DP-V3120 Video Display Operation Guide - Page 116

Troubleshooting

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Troubleshooting 116 Symptom Cause and Action Power does not turn on. • Press the button. - (Power indicator does not turn on.) • Check that the power cord is connected correctly. • Brightness of the power indicator may be turned off. Turn it on and 88 check once more. The screen is dark. When the power indicator does not turn on: • Press the button. - • Check that the power cord is connected correctly. When the power indicator is lit orange: - • Press the button. When the power indicator is flashing orange: - • Flashing once every 3 seconds : Contact Canon Customer Center. • Flashing twice every 3 seconds : - Turn on the power with the button. - The temperature of the display rises (or falls) depend on operation environment. Check the environmental conditions and do not use in direct sunlight. - If the power still does not turn on, contact Canon Customer Center. The power was turned off when there were not any signals. When [Power Save] is set to [On], the video display's power is automatically turned off if no video signal is input for a certain period of time. Turn on the power again. The power suddenly goes off when a DC • Depending on the model of DC power supply power supply is used. used, the output voltage may decrease suddenly and even turn off (0 V output) when a threshold value is reached. Before that, a warning message about low input voltage may be displayed only briefly or not at all. Connect a charged DC power supply or AC power supply. - • Some DC power supply units turn off the voltage when a threshold value is reached. In this case, the message indicating low voltage is not displayed. Connect a charged DC power supply or AC power supply. The image does not display. • Set each item in [Channel Settings] according to input signal. 48 The 3G-SDI RAW signal image does not • At times the 3G-SDI RAW signal image may not display, depending on display. the type of the Cinema EOS camera. Refer to the Canon website for a - list of supported products.

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116
Troubleshooting
Symptom
Cause and Action
Power does not turn on.
(Power indicator does not turn on.)
• Press the
button.
• Check that the power cord is connected correctly.
• Brightness of the power indicator may be turned off. Turn it on and
check once more.
—
88
The screen is dark.
When the power indicator does not turn on:
• Press the
button.
• Check that the power cord is connected correctly.
—
When the power indicator is lit orange:
• Press the
button.
—
When the power indicator is flashing orange:
• Flashing once every 3 seconds : Contact Canon Customer Center.
• Flashing twice every 3 seconds :
- Turn on the power with the
button.
- The temperature of the display rises (or falls) depend on operation
environment. Check the environmental conditions and do not use in
direct sunlight.
- If the power still does not turn on, contact Canon Customer Center.
—
The power was turned off when there
were not any signals.
When [Power Save] is set to [On], the video display's power is automatically
turned off if no video signal is input for a certain period of time. Turn on the
power again.
The power suddenly goes off when a DC
power supply is used.
•
Depending on the model of DC power supply
used, the output voltage may decrease suddenly and even turn off
(0 V output) when a threshold value is reached. Before that, a warning
message about low input voltage may be displayed only briefly or not at
all. Connect a charged DC power supply or AC power supply.
•
Some DC power supply units turn off the voltage when a
threshold value is reached. In this case, the message indicating low
voltage is not displayed. Connect a charged DC power supply or AC
power supply.
—
The image does not display.
• Set each item in [Channel Settings] according to input signal.
48
The 3G-SDI RAW signal image does not
display.
• At times the 3G-SDI RAW signal image may not display, depending on
the type of the Cinema EOS camera. Refer to the Canon website for a
list of supported products.
—