Canon MultiPASS F50 Software User's Guide for the MultiPASS F30 and MultiPASS - Page 141

Frequently Asked Questions, Printer Cannot Be Initialized.

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Chapter 8 Frequently Asked Questions 8 To assist you in the operation of the MultiPASS Suite, see the solutions for some commonly asked questions. Printer Cannot Be Initialized. 10 ❏ Is the operation panel blank? You might have a power problem. Check that the power cord is plugged securely into the printer, that the printer is on, and that your electrical source is OK. You should have the printer connected directly to its own AC outlet and not connected to a power strip to which your computer is connected. ❏ Is the printer set to the correct port? Parallel port only: Make sure that the printer is configured for the correct port in the Printer Properties dialog box. Be sure that it is the only device configured to a particular port. Remove any switch boxes, zip drives, tape backups, docking stations, or scanners from the port if necessary. Check both ends of the printer cable to be sure that it is securely fastened. ❏ Is the printer connected to the computer using the USB port? ❏ You might have disconnected the MultiPASS printer from the USB port while the MultiPASS Suite was still running. Reconnect the printer to the USB port. ❏ You might have connected a printer other than the MultiPASS printer to the USB port assigned to the MultiPASS printer while the MultiPASS Suite was still running. Reconnect the MultiPASS printer to the USB port. Chapter 8 Frequently Asked Questions 135

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Chapter 8
Frequently Asked Questions
135
Chapter 8
Frequently Asked Questions
8
To assist you in the operation of the MultiPASS Suite, see the solutions for
some commonly asked questions.
Printer Cannot Be Initialized.
10
❏
Is the operation panel blank?
You might have a power problem. Check that the power cord is plugged
securely into the printer, that the printer is on, and that your electrical
source is OK. You should have the printer connected directly to its own
AC outlet and not connected to a power strip to which your computer is
connected.
❏
Is the printer set to the correct port?
Parallel port only: Make sure that the printer is configured for the correct
port in the Printer Properties dialog box. Be sure that it is the only device
configured to a particular port. Remove any switch boxes, zip drives, tape
backups, docking stations, or scanners from the port if necessary. Check
both ends of the printer cable to be sure that it is securely fastened.
❏
Is the printer connected to the computer using the USB port?
❏
You might have disconnected the MultiPASS printer from the USB
port while the MultiPASS Suite was still running. Reconnect the
printer to the USB port.
❏
You might have connected a printer other than the MultiPASS printer
to the USB port assigned to the MultiPASS printer while the
MultiPASS Suite was still running. Reconnect the MultiPASS printer
to the USB port.