Canon PIXMA iP5000 iP5000 Quick Start Guide - Page 71

Print Quality is Poor or Contains Errors - drivers windows 7

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Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary. Check that the correct ink tanks are installed and that they are in the correct order. Check to see if all the orange tape has been peeled off as shown in (1). If there remains a part of the orange tape as shown in (2), remove it thoroughly. (1) (2) If ink tank is empty, replace the ink tank. See "Replacing an Ink Tank" on page 42. Print Head is misaligned Align the Print Head. See "Aligning the Print Head" on page 61. Print Head nozzles are Print the nozzle check pattern to check for uneven ink output. clogged See "Printing the Nozzle Check Pattern" on page 49. See "Print Head Cleaning" on page 53. Paper loaded wrong side up Check the print side of the paper. Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab of the printer driver, confirm that the Media Type selected matches the paper loaded. Glossy photo paper other than the Canon specialty media is used In the Print dialog box of the printer driver, select Quality & Media from the pop-up menu, and then confirm that the Media Type selected matches the paper loaded. Select Other Photo Paper from Media Type. It may resolve the problem. Load one sheet at a time and remove each sheet as soon as it is printed. Print Quality is not set Be sure to set the Print Quality setting to High in Windows, or Fine in properly Macintosh. 1. Open the printer properties dialog box. 2. On the Main tab, click High for the Print Quality setting. When you cannot choose the High setting or when the print quality does not improve, select Custom, click Set and then adjust the Quality bar for higher print quality. 1. Open the Print dialog box. 2. Select Quality & Media from the pop-up menu and then click Detailed Setting. 3. Drag the Print Quality slide bar to the Fine end. 67

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Troubleshooting
67
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not eject
properly/Printing is
Blurred/Colors are
Wrong/White
Streaks appear
Ink tank is not seated
properly/Ink tank is
empty
Check that the ink tanks are firmly seated in the Print Head and reseat them if
necessary.
Check that the correct ink tanks are installed and that they are in the correct
order.
Check to see if all the orange tape has been peeled off as shown in (1). If there
remains a part of the orange tape as shown in (2), remove it thoroughly.
If ink tank is empty, replace the ink tank. See
“Replacing an Ink Tank
”
on page
42.
Print Head is
misaligned
Align the Print Head.
See
“Aligning the Print Head
”
on page 61
.
Print Head nozzles are
clogged
Print the nozzle check pattern to check for uneven ink output.
See
“Printing the Nozzle Check Pattern
”
on page 49
.
See
“Print Head Cleaning
”
on page 53.
Paper loaded wrong
side up
Check the print side of the paper.
Follow the instructions packaged with your specialty media for
loading and handling.
Incorrect paper type
On the
Main
tab of the printer driver, confirm that the
Media Type
selected
matches the paper loaded.
In the
Print
dialog box of the printer driver, select
Quality & Media
from the
pop-up menu, and then confirm that the
Media Type
selected matches the
paper loaded.
Glossy photo paper
other than the Canon
specialty media is
used
Select
Other Photo Paper
from
Media Type
. It may resolve the problem. Load
one sheet at a time and remove each sheet as soon as it is printed.
Print Quality is not set
properly
Be sure to set the
Print Quality
setting to
High
in Windows, or
Fine
in
Macintosh.
1.
Open the printer properties dialog box.
2.
On the
Main
tab, click
High
for the
Print Quality
setting.
When you cannot choose the
High
setting or when the print quality does
not improve, select
Custom
, click
Set
and then adjust the
Quality
bar for
higher print quality.
1.
Open the
Print
dialog box.
2. Select
Quality & Media
from the pop-up menu and then click
Detailed
Setting
.
3.
Drag the
Print Quality
slide bar to the
Fine
end.
(1)
(2)