Canon PIXMA iP5000 iP5000 Quick Start Guide - Page 72

Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high color saturation. Reduce the Intensity setting in the printer driver and try printing again. 1. Open the printer properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Back of Paper is Smudged Printed Surface is Scratched 1. Open the Print dialog box. 2. Select Color Options from the pop-up menu. 3. Drag the Intensity slide bar to set the intensity. Paper feed roller is dirty Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 71. Inside of the printer is If the inside of the printer is dirty, printed paper may be smudged. Periodically dirty clean the inside of the printer. See "Cleaning the Inside of the Printer" in the User's Guide. Paper feed roller is dirty Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 71. Media is curled If media is curled, its print side may be smudged by touching the Print Head. Hold the opposite corners of the media, and gently bend them in the opposite direction to uncurl the media. Inappropriate paper type is used Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing" on page 38. Thick paper is used Select the Prevent paper abrasion check box to widen the clearance between the Print Head and the loaded paper. 1. Open the printer properties dialog box. 2. Click the Maintenance tab and then Custom Settings. In Windows XP or Windows 2000 When not logged on as a computer administrator or Administrators, you cannot open the Custom Setting dialog box. For further information on how to log on as an administrator, refer to your Windows documentation. 3. Select the Prevent paper abrasion check box and click Send. Click OK when the confirmation message appears. 1. Open the BJ Printer Utility dialog box. 2. Select Custom Settings from the pop-up menu. 3. Select Prevent paper abrasion. When Prevent paper abrasion is selected in the printer properties dialog box (Windows) or selected from Custom Settings in the BJ Printer Utility dialog box (Macintosh), the setting is also applied under direct printing with the digital camera. Paper abrasion can be prevented by pressing the RESUME/ CANCEL button on the printer. With the printer on, hold down the RESUME/CANCEL button until the POWER lamp flashes seven times. To cancel the setting, turn off the printer. 68