Canon imageFORMULA DR-6030C DR-6030C User Manual - Page 129

Troubleshooting, The Scanner Does Not Turn

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Chapter 4 3. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. The Scanner Does Not Turn ON P. 123 The Scanner Is Not Recognized (Connecting via USB P. 124 The PC Does Not Recognize the Scanner (Connecting via SCSI P. 124 Scanning Is Not Performed P. 126 Slow Scanning Speed (Connecting via USB P. 126 Documents Do Not Feed Properly P. 127 Saved Image Files Do Not Open P. 128 Scanning Results Are Not as Expected P. 129 The Scanner Turns OFF by Itself P. 130 If, after consulting this section, you still cannot resolve the problem, contact your local authorized Canon dealer or your service representative. The Scanner Does Not Turn ON Check the following if the scanner does not turn on: • Is the power cord connected correctly? • Is the power cord inserted into the power outlet? For details on connecting the power cord, see "Step 4. Connecting the Scanner to Your PC," in the Easy Start Guide. Note When the Auto Power OFF function is enabled, the power cannot be turned back on again immediately after it has been turned off automatically. Wait at least 10 minutes after operation of the Auto Power OFF function before turning the power back on again. Appendices 123

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Appendices
123
Chapter 4
3.
Troubleshooting
This section describes the possible problems that might occur during use of the
scanner and how to solve them.
The Scanner Does Not Turn ON
......................................
P. 123
The Scanner Is Not Recognized
(Connecting via USB)
.......................................................
P. 124
The PC Does Not Recognize the Scanner
(Connecting via SCSI)
......................................................
P. 124
Scanning Is Not Performed
..............................................
P. 126
Slow Scanning Speed (Connecting via USB)
.................
P. 126
Documents Do Not Feed Properly
...................................
P. 127
Saved Image Files Do Not Open
......................................
P. 128
Scanning Results Are Not as Expected
..........................
P. 129
The Scanner Turns OFF by Itself
.....................................
P. 130
If, after consulting this section, you still cannot resolve the problem, contact
your local authorized Canon dealer or your service representative.
The Scanner Does Not Turn ON
Check the following if the scanner does not turn on:
•
Is the power cord connected correctly?
•
Is the power cord inserted into the power outlet?
For details on connecting the power cord, see “Step 4. Connecting the Scanner
to Your PC,” in the Easy Start Guide.
Note
When the Auto Power OFF function is enabled, the power cannot be turned
back on again immediately after it has been turned off automatically. Wait at
least 10 minutes after operation of the Auto Power OFF function before
turning the power back on again.