Canon imageFORMULA DR-6030C DR-6030C User Manual - Page 134
Saved Image Files Do Not Open, opened by other applications.
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IMPORTANT The retard roller and roller unit are consumable components. You need to replace the pickup roller, feed rollers and retard roller when cleaning does not appear to improve them. Contact your local authorized Canon dealer and buy a roller replacement kit and then replace the retard roller and the roller unit. Pickup Roller Feed Roller Retard Roller Saved Image Files Do Not Open When image files saved by CapturePerfect 3.1 cannot be opened by other applications, the probable causes are as follows. Symptoms A multi-page TIFF file saved in CapturePerfect 3.1 cannot be opened by other applications. Problem Solution The application you are using to open the TIFF file does not support multi-page TIFF files. Open the file with an application that supports multi-page TIFF files. Symptoms A TIFF file saved in CapturePerfect 3.1 cannot be opened by other applications. Problem If the TIFF file saved in CapturePerfect 3.1 has been compressed, the application you are using to open the TIFF file does not support the compression type that was used to save the file in CapturePerfect 3.1. Solution Set the compression type for the image file to [None] and save the file again in CapturePerfect 3.1. 128 Appendices