Canon imageFORMULA DR-6030C DR-6030C User Manual - Page 136

The Scanner Turns OFF by Itself, Black-and-white documents are saved in color.

Get Canon imageFORMULA DR-6030C PDF manuals and user guides View all Canon imageFORMULA DR-6030C manuals
Add to My Manuals
Save this manual to your list of manuals

Page 136 highlights

Symptoms Lines, smudges, or dirt appear on the scanned image. Problem The scanning glass or rollers inside the scanner are dirty. Solution Clean the scanning glass and rollers. (See "Regular Maintenance," on p. 102.) If lines still appear on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. Symptoms The scanned image is abnormal for certain documents. Problem Functions such as [Auto-detection], [Deskew], or [Border Removal] were used when scanning documents containing text or photos up to their edges. (The scanner cannot accurately process the edges of documents.) Solution Turn off functions such as [Auto-detection], [Deskew], or [Border Removal] when scanning documents containing text or photos up to their edges. Symptoms The scanned image is abnormal in some applications. Problem A function not supported by the application was used. Solution Some applications do not support functions such as auto-detection of the paper size. Scanning documents with an application such as this will result in an abnormal scanned image. Try scanning with auto-detection of the paper size set to "off." Symptoms Black-and-white documents are saved in color. Color documents are saved in black and white. Problem The auto color detection setting is not set appropriately. Solution Adjust [Color Sensitivity] and [Color Pixel Ratio] on the [Auto Color Detection Settings] dialog box. Decrease those to force the scanner to recognize the document as black-and-white; increase them to force the scanner to recognize it as color. The Scanner Turns OFF by Itself When the scanner's Auto Power OFF function is enabled, the scanner will turn OFF automatically if no operations are performed for 4 hours. Check the Auto Power OFF setting. (See "Auto Power OFF Function," on p. 60.) 130 Appendices

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
130
Appendices
Symptoms
Lines, smudges, or dirt appear on the scanned image.
Problem
The scanning glass or rollers inside the scanner are dirty.
Solution
Clean the scanning glass and rollers. (See “Regular
Maintenance,” on p. 102.)
If lines still appear on the image even after cleaning the scanning
glass and rollers, the scanning glass inside the scanner may be
scratched. Contact your local authorized Canon dealer or service
representative.
Symptoms
The scanned image is abnormal for certain documents.
Problem
Functions such as [Auto-detection], [Deskew], or [Border
Removal] were used when scanning documents containing
text or photos up to their edges. (The scanner cannot
accurately process the edges of documents.)
Solution
Turn off functions such as [Auto-detection], [Deskew], or [Border
Removal] when scanning documents containing text or photos up
to their edges.
Symptoms
The scanned image is abnormal in some applications.
Problem
A function not supported by the application was used.
Solution
Some applications do not support functions such as auto-detection
of the paper size. Scanning documents with an application such as
this will result in an abnormal scanned image. Try scanning with
auto-detection of the paper size set to “off.”
Symptoms
Black-and-white documents are saved in color.
Color documents are saved in black and white.
Problem
The auto color detection setting is not set appropriately.
Solution
Adjust [Color Sensitivity] and [Color Pixel Ratio] on the [Auto
Color Detection Settings] dialog box. Decrease those to force the
scanner to recognize the document as black-and-white; increase
them to force the scanner to recognize it as color.
The Scanner Turns OFF by Itself
When the scanner’s Auto Power OFF function is enabled, the scanner will turn
OFF automatically if no operations are performed for 4 hours. Check the Auto
Power OFF setting. (See “Auto Power OFF Function,” on p. 60.)