Canon imagePROGRAF PRO-2000 series User Manual - Page 338

Cleaning the Print Heads The print head cleaning and Cleaning functions allow you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. If you perform Cleaning and the condition still does not improve, perform system cleaning. The procedure for cleaning is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility3 2. Click the Cleaning icon The confirmation message appears. Before running the cleaning, check the following items: On some printer models, pressing the tank cover open button on the printer opens the tank cover. Check the following items for each ink. Then, if necessary, perform Cleaning. • Is there ink remaining in the tank? • Did you push in the ink tank completely until you heard a clicking sound? • If the orange tape is there, has it been peeled off completely? Any remaining tape will hinder ink output. • Did you install the ink tanks in their correct positions? 3. Execute cleaning Make sure that the printer is on and then click OK. Print head cleaning starts. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. System Cleaning Execute System Cleaning if the status does not improve even after Cleaning is performed. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility3 2. Click the System Cleaning icon The confirmation message appears. Before running the system cleaning, check the following items: 338