Canon imagePROGRAF PRO-2000 series User Manual - Page 641

Image edges are blurred or white banding occurs Check 1 Paper may be gripped too strongly over the platen Set a lower Transport unit vacuum strength in the touch screen menu. Adjusting Vacuum Strength Check 2 Check if the print head is in the right position For detailed printing of small text or fine lines on glossy or semi-gloss photo paper or proof paper, set the print head to the optimal height and then adjust the position of the print head. Adjusting the Print Head Setting a lower value for Paper Thickness (Head Height) in the touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type in the printer driver to the media type loaded in the printer. 1. To stop printing, press the Stop button. 2. Reset the media type in the printer driver, and then print. 641