Canon imagePROGRAF PRO-2000 series User Manual - Page 631

Check 6 Is the print head height set too low in the touch screen menu? Set Paper Thickness (Head Height) to Auto. Troubleshooting Paper Abrasion and Blurry Images Check 7 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper-based printing material such as thick-coat paper, set Transport unit vacuum strength in the touch screen menu to Medium-strong or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images If using film-based printing material such as tracing paper, set the Transport unit vacuum strength in the touch screen menu to Standard, Medium-strong, or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the output guide clean? Clean the output guide. Cleaning the Printer Exterior 631