Canon imagePROGRAF PRO-2000 series User Manual - Page 585
Troubleshooting
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Troubleshooting Frequently Asked Questions • I want to easily create vertical or horizontal banners. • Does this printer support sub-ink tank system? • I want to know how to configure roll cutting. • I want to configure so that the roll is cut automatically after waiting for the ink to dry. • I want to print borderless (without a border) • I want to know the paper types that can be used in this printer. • The paper type that I want to print is not displayed on the Touch Screen. • What type of function is color calibration? • Can I perform duplex printing? • I want to perform enlargement printing. Examples of Problems • Problems Regarding Paper ◦ Clearing Jammed Roll Paper ◦ Clearing a Jammed Sheet ◦ Roll paper cannot be inserted into the Paper Feed Slot ◦ Paper cannot be fed automatically ◦ Cannot load sheets ◦ Paper is not cut straight ◦ Paper is not cut ◦ The size of clear film cannot be detected ◦ Margins are wide ◦ When printing on thin roll paper, the printed surface becomes scratched • Printing Does Not Start ◦ The Data lamp on the Control Panel does not light up ◦ The printer does not respond even if print jobs are sent ◦ "Injecting the ink" is displayed ◦ "Agitating the ink" is displayed • The Printer Stops During a Print Job ◦ Printing stops and an error message is displayed 585