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Canon imagePROGRAF iPF6450 Basic Guide - Page 102

Troubleshooting, Problems Regarding Paper, Clearing Jammed Paper (Paper Feed Slot)

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Clearing Jammed Paper (Paper Feed Slot) iPF6450 Troubleshooting Problems Regarding Paper Clearing Jammed Paper (Paper Feed Slot) ...102 Clearing Jammed Roll Paper ...103 Clearing a Jammed Sheet, Fed Manually ...106 Cut sheets cannot be pulled out from the front paper feed slot 109 Roll paper cannot be inserted into the paper feed slot 109 Cannot load sheets ...109 Paper is not cut neatly ...110 Paper is not cut ...110 Depression on the leading edge is left ...110 Margins are wide ...110 Clearing Jammed Paper (Paper Feed Slot) Follow these steps to clear jams deep in the Paper Feed Slot →P.102 or to remove any scraps left in the slot when you are clearing jams →P.102 . Clear any jammed paper deep in the Paper Feed Slot If paper is jammed deep in the Paper Feed Slot, remove the Roll Feed Unit and clear the paper jam as follows. 1 Turn the printer off before removing the Roll Feed Unit from the printer. (See "Removing the Roll Feed Unit.") →User's Guide 2 Remove the jammed paper from the Paper Feed Slot. Troubleshooting Problems Regarding Paper 3 Attach the Roll Feed Unit to the printer. (See "Installing the Roll Feed Unit.") →User's Guide Remove scraps left in the Paper Feed Slot Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper. 1 Press the Load button. 2 Press ▲ or ▼ to select Manual Paper, and then press the OK button. A menu for selection of the type of paper is displayed. 3 Select POP Board and press the OK button. Instructions for feeding POP Board are now displayed on the Control Panel, but follow this procedure to remove the jammed paper. 4 Open the Top Cover. 102 Basic Guide

Section	Page
Cover	1
Preface	2
Safety Precautions	2
Safety Precautions	2
Legal Notices	4
Manuals for this printer	6
Manuals for this printer	6
Viewing the Electronic manuals	6
About This User Manual	7
Handling Paper	9
Handling rolls	9
Loading Rolls on the Roll Holder	9
Loading Rolls in the Printer	11
Removing the Roll from the Printer	14
Lowering the Up-down Unit of the Spectrophotometer Unit (option) Manually	16
Handling sheets	18
Loading Sheets in the Feed Slot	18
Removing Sheets	29
Consumables and Maintenance	31
Ink Tanks	31
Ink Tanks	31
Replacing Ink Tanks	31
Printheads	38
Printhead	38
Replacing the Printhead	38
Maintenance Cartridge	45
Maintenance Cartridge	45
Replacing the Maintenance Cartridge	45
Cleaning the Printer	51
Cleaning Inside the Top Cover	51
Cleaning the Printhead	53
Cleaning the Spectrophotometer Unit (option) Parts	54
Printer Parts	61
Operations and Display Screen	61
Control Panel	61
Menu Operations	62
Menu Structure	66
Printer parts	72
Front	72
Back	73
Top Cover (Inside)	73
Paper Feed Slots	74
Inside the Roll Feed Unit Cover	75
Carriage	75
Ink Tank Cover (Inside)	76
Vents	77
Printer Relocation	78
Preparing to Transfer the Printer	78
Preparing to Transfer the Printer	78
Reinstalling the Printer	82
Software Installation	86
Installing the Printer Driver (Windows)	86
Installing the Software	86
Installing the Printer Driver (Mac OS X)	88
Installing the Software	88
Convenient Printer Driver Features	90
Print Preview	90
Rotate Page 90 degrees (Converse Paper)	92
Borderless Printing	93
Large-Format Printing	94
Enlarged/Reduced Printing	95
Other Methods of Printing: Printing from Print Plug-Ins	96
Adjustments for Better Print Quality	97
Adjusting the Printhead	97
Automatic Adjustment to Straighten Lines and Colors	97
Adjusting the feed amount	99
Selecting a Feed Amount Adjustment Method	99
Automatic Banding Adjustment	100
Troubleshooting	102
Problems Regarding Paper	102
Clearing Jammed Paper (Paper Feed Slot)	102
Clearing Jammed Roll Paper	103
Clearing a Jammed Sheet, Fed Manually	106
Cut sheets cannot be pulled out from the front paper feed slot	109
Roll paper cannot be inserted into the paper feed slot	109
Cannot load sheets	109
Paper is not cut neatly	110
Paper is not cut	110
Depression on the leading edge is left	110
Margins are wide	110
Printing does not start	111
The Data lamp on the Control Panel does not light up	111
The printer does not respond even if print jobs are sent	111
Ink Filling.. is displayed	111
The display screen indicates Agitating...	111
The printer stops during a print job	112
An error message is shown on the Display Screen	112
The printer ejects blank, unprinted paper	112
Problems with the printing quality	113
Printing is faint	113
Paper rubs against the printhead	113
The edges of the paper are dirty	114
The surface of the paper is dirty	115
The back side of the paper is dirty	115
Roller marks are left across the trailing edge of paper	115
Immediately after borderless printing, the trailing edge margin is soiled during regular printing	115
Printed colors are inaccurate	116
Banding in different colors occurs	116
Colors in printed images are uneven	117
Image edges are blurred or white banding occurs	118
Setting the Blue Switch on the Platen	118
The contrast becomes uneven during printing	121
The length of printed images is inaccurate in the feeding direction	121
Images are printed crooked	121
Documents are printed in monochrome	122
Line thickness is not uniform	122
Lines or colors are misaligned	122
Borders appear during borderless printing	123
Spectrophotometer Trouble Shooting	124
Acquiring color measurement data takes a long time	124
Measurement results are unusual/suspect	124
You cannot execute AutoAdjst(HiPrc) from the computer	124
Cannot print over a network	125
Cannot connect the printer to the network	125
Cannot print over a TCP/IP network	125
Cannot print over a NetWare network	125
Cannot print over AppleTalk or Bonjour networks	126
Installation problems	127
Removing Installed Printer Drivers	127
Other problems	129
The printer does not go on	129
The printer takes time to start up	129
If the Printer Makes a Strange Sound	129
Messages advising to check the maintenance cartridge are not cleared	129
The printer consumes a lot of ink	130
Ink Level Detection	130
Error Message	133
Messages regarding paper	133
Paper mismatch	133
MediaType Mismatch	133
The paper is too small.	134
The paper is too small.	134
PaprWidth Mismatch	135
Paper size not detected.	135
Insufficient paper for job	135
This paper cannot be used.	136
Roll printing is selected.	136
Roll printing is selected, but manual paper is loaded.	136
The roll is empty.	136
Roll feed unit error.	137
No Roll Unit.	137
Manual printing is selected.	137
Manual printing is selected, but a roll is loaded.	137
Wrong paper feed slot for manual paper.	137
Paper jam.	138
Paper loaded askew.	138
Paper not aligned with right guide.	138
Cannot detect papr	139
Cannot feed paper.	139
Cannot cut paper.	139
End of paper feed.	140
Borderless printng not possible.	140
Roll paper is not securely in contact with roll holder.	141
Messages regarding ink	142
Ink insufficient.	142
No ink left.	142
Remaining level of the ink cannot be correctly detected. Check ink tank.	142
Cannot detect ink level correctly. Close tank cover.	142
Close Ink Tank Cover	142
Ink tank is empty.	143
Not much ink is left.	143
Check if ink tank is set, and its color and direction.	143
The following ink tanks cannot be recognized.	143
Do not pull out ink tank.	143
Messages regarding printing or adjustment	144
Cannot execute this command. Use other paper.	144
Cannot print as specified.	144
Cannot calibrate.	144
Excessive temperature or humidity.	145
Please execute common calibration.	145
Please commn calibrt using above paper.	145
Please calibrate using above paper.	145
Before borderless printing, move the blue platen switch.	146
Blue platen switch is dirty.	146
Move the blue platen switch No.xx to the right. (xx represents a number)	146
Cannot adjust paper feed.	146
Check printed document.	146
Spectrophotometer Unit not connected.	146
Spectrophotometer Sensor not mounted.	146
Spectrophotometer Unit Calibration white tile error.	147
Spectrophotometer Unit eject guide not mounted.	147
Spectrophotometer Unit Backing plate error.	147
Spectrophotometer up-down unit cover open.	147
Spectrophotometer Unit cover open.	147
Spectrophotometer read error.	147
Clean calibration white tile because it may be dirty.	148
Messages regarding printheads	149
Cannot adjust printhead.	149
PHeads: wrong pos.	149
Wrong x printhead. (x is L, R, or not displayed)	149
x printhead error (x is L, R, or not displayed)	149
Cannot recognize print head x. (x is L, R, or not displayed)	150
Execute printhead cleaning.	150
Messages regarding the maintenance cartridge	151
No maintenance cartridge.	151
Wrong maintenance cartridge.	151
Maint. cart. The level is low	151
No Maintenance Cartridge capacity.	151
Maintenance cartridge full.	151
Maintenance cartridge problem.	151
Messages regarding the hard disk	152
Hard disk error.	152
File read error.	152
The mail box is full.	152
Mail box full. Now printing without saving data.	152
Mail box nearly full.	152
Maximum jobs stored.	152
Mail box full. Delete unwanted data	152
Other Messages	154
GARO Wxxxx (x represents a number)	154
ERROR Exxx-xxxx (x represents a letter or number)	154
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)	154
Prepare for parts replacement.	154
Parts replacement time has passed.	155
Unknown file.	155
Calibration There is a problem with the multi-sensor.	155
Multi-sensor error	155
Error Messages	156

Match case Limit results 1 per page

Troubleshooting

Problems Regarding Paper

Clearing Jammed Paper (Paper Feed Slot)

.......................................................................................................

102

Clearing Jammed Roll Paper

....................................................................................................................................

103

Clearing a Jammed Sheet, Fed Manually

............................................................................................................

106

Cut sheets cannot be pulled out from the front paper feed slot

...........................................................

109

Roll paper cannot be inserted into the paper feed slot

..............................................................................

109

Cannot load sheets

......................................................................................................................................................

109

Paper is not cut neatly

...............................................................................................................................................

110

Paper is not cut

.............................................................................................................................................................

110

Depression on the leading edge is left

................................................................................................................

110

Margins are wide

...........................................................................................................................................................

110

Clearing Jammed Paper (Paper Feed Slot)

Follow these steps to

clear jams deep in the Paper Feed Slot

→P.102

or to

remove any scraps left in the slot

when you are clearing jams

→P.102

Clear any jammed paper deep in the Paper Feed Slot

If paper is jammed deep in the Paper Feed Slot, remove the Roll Feed Unit and clear the paper jam as follows.

Turn the printer off before removing the Roll Feed Unit from the printer.

(See "Removing the Roll Feed

Unit.")

→User's Guide

Remove the jammed paper from the Paper Feed

Slot.

Attach the Roll Feed Unit to the printer.

(See "Installing the Roll Feed Unit.")

→User's Guide

Remove scraps left in the Paper Feed Slot

Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper.

Press the

Load

button.

Press

▲

▼

to select

Manual Paper

, and then press the

button.

A menu for selection of the type of paper is displayed.

Select

POP Board

and press the

button.

Instructions for feeding

POP Board

are now displayed on the Control Panel, but follow this procedure to

remove the jammed paper.

Open the Top Cover.

Clearing Jammed Paper (Paper Feed Slot)

iPF6450

Basic Guide

Troubleshooting

Problems Regarding Paper

102