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Canon imagePROGRAF iPF6450 Basic Guide - Page 146

Before borderless printing, move the blue platen switch., Blue platen switch is dirty.

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Before borderless printing, move the blue platen switch. Cause (See "Paper that can be used in Color Calibration.") →User's Guide (See "Color Checks Using the Spectrophotometer Unit (option).") →User's Guide iPF6450 Corrective Action Set Set Exec. Guide to Off on the Control Panel menu. (See "Menu Structure.") →P.66 Before borderless printing, move the blue platen switch. Cause The blue Switch on the platen was set to the side opposite ● when a borderless print job was received. Corrective Action Before borderless printing, set the blue Switch on the platen to the ● side. (See "Setting the Blue Switch on the Platen.") →P.118 Blue platen switch is dirty. Cause The blue Switch on the platen is dirty. Corrective Action Open the Top Cover and clean the blue Switch on the platen. (See "Cleaning Inside the Top Cover.") →P.51 Move the blue platen switch No.xx to the right. (xx represents a number) Cause The printer has detected that the blue Switch on the platen needed in maintenance during printing is set away from the ● mark. Corrective Action Set blue platen Switch of the indicated number toward the ● side. (See "Setting the Blue Switch on the Platen.") →P.118 Error Message Cannot adjust paper feed. Cause The Printhead nozzles are clogged. Highly transparent film is loaded that cannot be used for automatic feed amount adjustment. Corrective Action Execute Adj. Quality again, as follows. 1. Press the OK button to clear the error. 2. Print a test pattern to check the nozzles. (See "Checking for Nozzle Clogging.") →User's Guide 3. Clean the Printhead if the nozzles are clogged. (See "Cleaning the Printhead.") →P.53 4. Execute Adj. Quality again. (See "Automatic Banding Adjustment.") →P.100 Press the OK button to clear the error, and then adjust the feed amount manually. (See "Manual Banding Adjustment.") →User's Guide Messages regarding printing or adjustment Check printed document. Cause The Printhead nozzles are becoming clogged. Corrective Action If printing is faint, clean the Printhead. (See "Cleaning the Printhead.") →P.53 Spectrophotometer Unit not connected. Cause Corrective Action The Spectrophotometer Unit is not installed correctly. Turn off the power and reinstall the Spectrophotometer Unit. Spectrophotometer Sensor not mounted. Cause Corrective Action The Spectrophotometer Sensor to be loaded Turn off the power, and reinstall by pushing the two connectors all the way into the Spec- 146 into the Spectrophotometer Carriage is not in- trophotometer Sensor. stalled correctly. (See "Replacing the Spectrophotometer Sensor of the Spectrophotometer Unit (option).") →User's Guide Basic Guide

Section	Page
Cover	1
Preface	2
Safety Precautions	2
Safety Precautions	2
Legal Notices	4
Manuals for this printer	6
Manuals for this printer	6
Viewing the Electronic manuals	6
About This User Manual	7
Handling Paper	9
Handling rolls	9
Loading Rolls on the Roll Holder	9
Loading Rolls in the Printer	11
Removing the Roll from the Printer	14
Lowering the Up-down Unit of the Spectrophotometer Unit (option) Manually	16
Handling sheets	18
Loading Sheets in the Feed Slot	18
Removing Sheets	29
Consumables and Maintenance	31
Ink Tanks	31
Ink Tanks	31
Replacing Ink Tanks	31
Printheads	38
Printhead	38
Replacing the Printhead	38
Maintenance Cartridge	45
Maintenance Cartridge	45
Replacing the Maintenance Cartridge	45
Cleaning the Printer	51
Cleaning Inside the Top Cover	51
Cleaning the Printhead	53
Cleaning the Spectrophotometer Unit (option) Parts	54
Printer Parts	61
Operations and Display Screen	61
Control Panel	61
Menu Operations	62
Menu Structure	66
Printer parts	72
Front	72
Back	73
Top Cover (Inside)	73
Paper Feed Slots	74
Inside the Roll Feed Unit Cover	75
Carriage	75
Ink Tank Cover (Inside)	76
Vents	77
Printer Relocation	78
Preparing to Transfer the Printer	78
Preparing to Transfer the Printer	78
Reinstalling the Printer	82
Software Installation	86
Installing the Printer Driver (Windows)	86
Installing the Software	86
Installing the Printer Driver (Mac OS X)	88
Installing the Software	88
Convenient Printer Driver Features	90
Print Preview	90
Rotate Page 90 degrees (Converse Paper)	92
Borderless Printing	93
Large-Format Printing	94
Enlarged/Reduced Printing	95
Other Methods of Printing: Printing from Print Plug-Ins	96
Adjustments for Better Print Quality	97
Adjusting the Printhead	97
Automatic Adjustment to Straighten Lines and Colors	97
Adjusting the feed amount	99
Selecting a Feed Amount Adjustment Method	99
Automatic Banding Adjustment	100
Troubleshooting	102
Problems Regarding Paper	102
Clearing Jammed Paper (Paper Feed Slot)	102
Clearing Jammed Roll Paper	103
Clearing a Jammed Sheet, Fed Manually	106
Cut sheets cannot be pulled out from the front paper feed slot	109
Roll paper cannot be inserted into the paper feed slot	109
Cannot load sheets	109
Paper is not cut neatly	110
Paper is not cut	110
Depression on the leading edge is left	110
Margins are wide	110
Printing does not start	111
The Data lamp on the Control Panel does not light up	111
The printer does not respond even if print jobs are sent	111
Ink Filling.. is displayed	111
The display screen indicates Agitating...	111
The printer stops during a print job	112
An error message is shown on the Display Screen	112
The printer ejects blank, unprinted paper	112
Problems with the printing quality	113
Printing is faint	113
Paper rubs against the printhead	113
The edges of the paper are dirty	114
The surface of the paper is dirty	115
The back side of the paper is dirty	115
Roller marks are left across the trailing edge of paper	115
Immediately after borderless printing, the trailing edge margin is soiled during regular printing	115
Printed colors are inaccurate	116
Banding in different colors occurs	116
Colors in printed images are uneven	117
Image edges are blurred or white banding occurs	118
Setting the Blue Switch on the Platen	118
The contrast becomes uneven during printing	121
The length of printed images is inaccurate in the feeding direction	121
Images are printed crooked	121
Documents are printed in monochrome	122
Line thickness is not uniform	122
Lines or colors are misaligned	122
Borders appear during borderless printing	123
Spectrophotometer Trouble Shooting	124
Acquiring color measurement data takes a long time	124
Measurement results are unusual/suspect	124
You cannot execute AutoAdjst(HiPrc) from the computer	124
Cannot print over a network	125
Cannot connect the printer to the network	125
Cannot print over a TCP/IP network	125
Cannot print over a NetWare network	125
Cannot print over AppleTalk or Bonjour networks	126
Installation problems	127
Removing Installed Printer Drivers	127
Other problems	129
The printer does not go on	129
The printer takes time to start up	129
If the Printer Makes a Strange Sound	129
Messages advising to check the maintenance cartridge are not cleared	129
The printer consumes a lot of ink	130
Ink Level Detection	130
Error Message	133
Messages regarding paper	133
Paper mismatch	133
MediaType Mismatch	133
The paper is too small.	134
The paper is too small.	134
PaprWidth Mismatch	135
Paper size not detected.	135
Insufficient paper for job	135
This paper cannot be used.	136
Roll printing is selected.	136
Roll printing is selected, but manual paper is loaded.	136
The roll is empty.	136
Roll feed unit error.	137
No Roll Unit.	137
Manual printing is selected.	137
Manual printing is selected, but a roll is loaded.	137
Wrong paper feed slot for manual paper.	137
Paper jam.	138
Paper loaded askew.	138
Paper not aligned with right guide.	138
Cannot detect papr	139
Cannot feed paper.	139
Cannot cut paper.	139
End of paper feed.	140
Borderless printng not possible.	140
Roll paper is not securely in contact with roll holder.	141
Messages regarding ink	142
Ink insufficient.	142
No ink left.	142
Remaining level of the ink cannot be correctly detected. Check ink tank.	142
Cannot detect ink level correctly. Close tank cover.	142
Close Ink Tank Cover	142
Ink tank is empty.	143
Not much ink is left.	143
Check if ink tank is set, and its color and direction.	143
The following ink tanks cannot be recognized.	143
Do not pull out ink tank.	143
Messages regarding printing or adjustment	144
Cannot execute this command. Use other paper.	144
Cannot print as specified.	144
Cannot calibrate.	144
Excessive temperature or humidity.	145
Please execute common calibration.	145
Please commn calibrt using above paper.	145
Please calibrate using above paper.	145
Before borderless printing, move the blue platen switch.	146
Blue platen switch is dirty.	146
Move the blue platen switch No.xx to the right. (xx represents a number)	146
Cannot adjust paper feed.	146
Check printed document.	146
Spectrophotometer Unit not connected.	146
Spectrophotometer Sensor not mounted.	146
Spectrophotometer Unit Calibration white tile error.	147
Spectrophotometer Unit eject guide not mounted.	147
Spectrophotometer Unit Backing plate error.	147
Spectrophotometer up-down unit cover open.	147
Spectrophotometer Unit cover open.	147
Spectrophotometer read error.	147
Clean calibration white tile because it may be dirty.	148
Messages regarding printheads	149
Cannot adjust printhead.	149
PHeads: wrong pos.	149
Wrong x printhead. (x is L, R, or not displayed)	149
x printhead error (x is L, R, or not displayed)	149
Cannot recognize print head x. (x is L, R, or not displayed)	150
Execute printhead cleaning.	150
Messages regarding the maintenance cartridge	151
No maintenance cartridge.	151
Wrong maintenance cartridge.	151
Maint. cart. The level is low	151
No Maintenance Cartridge capacity.	151
Maintenance cartridge full.	151
Maintenance cartridge problem.	151
Messages regarding the hard disk	152
Hard disk error.	152
File read error.	152
The mail box is full.	152
Mail box full. Now printing without saving data.	152
Mail box nearly full.	152
Maximum jobs stored.	152
Mail box full. Delete unwanted data	152
Other Messages	154
GARO Wxxxx (x represents a number)	154
ERROR Exxx-xxxx (x represents a letter or number)	154
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)	154
Prepare for parts replacement.	154
Parts replacement time has passed.	155
Unknown file.	155
Calibration There is a problem with the multi-sensor.	155
Multi-sensor error	155
Error Messages	156

Match case Limit results 1 per page

Cause

Corrective Action

(See "Paper that can be used in Color Calibration.")

→User's Guide

(See "Color Checks Using the Spectrophotometer Unit (option).")

→User's Guide

Set

Set Exec. Guide

Off

the Control Panel menu.

(See "Menu Structure.")

→P.66

Before borderless printing, move the blue platen switch.

Cause

Corrective Action

The blue Switch on the platen was set to the side opposite ●

when a borderless print job was received.

Before borderless printing, set the blue Switch on the platen to the ● side.

(See "Setting the Blue Switch on the Platen.")

→P.118

Blue platen switch is dirty.

Cause

Corrective Action

The blue Switch on the platen is dirty.

Open the Top Cover and clean the blue Switch on the platen.

(See "Cleaning Inside the Top Cover.")

→P.51

Move the blue platen switch No.xx to the right. (xx represents a number)

Cause

Corrective Action

The printer has detected that the blue Switch on the platen needed in

maintenance during printing is set away from the ● mark.

Set blue platen Switch of the indicated number toward the ● side.

(See "Setting the Blue Switch on the Platen.")

→P.118

Cannot adjust paper feed.

Cause

Corrective Action

The Printhead nozzles are clogged.

Execute

Adj. Quality

again, as follows.

Press the

button to clear the error.

Print a test pattern to check the nozzles.

(See "Checking for Nozzle Clogging.")

→User's Guide

Clean the Printhead if the nozzles are clogged.

(See "Cleaning the Printhead.")

→P.53

Execute

Adj. Quality

again.

(See "Automatic Banding Adjustment.")

→P.100

Highly transparent film is loaded that cannot be used

for automatic feed amount adjustment.

Press the

button to clear the error, and then adjust the feed amount manually.

(See "Manual Banding Adjustment.")

→User's Guide

Check printed document.

Cause

Corrective Action

The Printhead nozzles are becoming clogged.

If printing is faint, clean the Printhead.

(See "Cleaning the Printhead.")

→P.53

Spectrophotometer Unit not connected.

Cause

Corrective Action

The Spectrophotometer Unit is not installed correctly.

Turn off the power and reinstall the Spectrophotometer Unit.

Spectrophotometer Sensor not mounted.

Cause

Corrective Action

The Spectrophotometer Sensor to be loaded

into the Spectrophotometer Carriage is not in-

stalled correctly.

Turn off the power, and reinstall by pushing the two connectors all the way into the Spec-

trophotometer Sensor.

(See "Replacing the Spectrophotometer Sensor of the Spectrophotometer Unit (option).")

→User's Guide

Before borderless printing, move the blue platen switch.

iPF6450

Basic Guide

Error Message

Messages regarding printing or adjustment

146