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The length of printed images is inaccurate in the feeding direction, Images are printed crooked

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The length of printed images is inaccurate in the feeding direction iPF770 Series Cause The type of paper specified in the printer driver does not match the type loaded in the printer. Corrective Action Load paper of the same type as you have specified in the printer driver. (See "Loading Rolls in the Printer.") ➔P.14 (See "Loading Sheets in the Printer.") ➔P.20 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. The length of printed images is inaccurate in the feeding direction Cause In the Control Panel menu, Adj. Priority is set to Print Quality. The type of paper specified in the printer driver does not match the type loaded in the printer. Corrective Action Set Adj. Priority to Print Length in the Control Panel menu, and then execute Adjust Length. (See "Adjusting the Feed Amount.") ➔User's Guide Load paper of the same type as you have specified in the printer driver. (See "Loading Rolls in the Printer.") ➔P.14 (See "Loading Sheets in the Printer.") ➔P.20 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. Troubleshooting Images are printed crooked Cause In the Control Panel menu, Skew Check Lv. is set to Loose or Off. In the Control Panel menu, Width Detection is set to Off. Corrective Action In the Control Panel menu, set Skew Check Lv. to Standard. Set Width Detection to On in the Control Panel menu. Problems with the printing quality Documents are printed in monochrome Cause In the Advanced Settings of the printer driver, Monochrome, Monochrome (BK ink), or Monochrome Bitmap is specified in Color Mode. The Printhead nozzles are clogged. Corrective Action In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. Print a test pattern to check the color ink nozzles and see if they are clogged. (See "Checking for Nozzle Clogging.") ➔User's Guide Line thickness is not uniform Cause In the Special Settings dialog box of the Windows printer driver, Fast Graphic Process is set to On. Corrective Action Access the printer driver Properties dialog box from Print in the File menu of the source application, and follow these steps to print. 1. Clear the option Open Preview When Print Job Starts on the Main sheet. 2. Clear the option Page Layout on the Layout sheet. 3. Click the Special Settings button in the Layout sheet, open the Special Settings dialog box, and set Fast Graphic Process to Off. The type of paper specified in the Load paper of the same type as you have specified in the printer driver. printer driver does not match the type (See "Loading Rolls in the Printer.") ➔P.14 loaded in the printer. (See "Loading Sheets in the Printer.") ➔P.20 100 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. Basic Guide

Section	Page
Cover	1
Preface	2
Safety Precautions	2
Safety Precautions	2
Legal Notices	4
Manuals for this printer	6
Manuals for this printer	6
To view the User's Guide or Paper Reference Guide	6
About This User Manual	10
Handling Paper	12
Handling rolls	12
Attaching the Roll Holder to Rolls	12
Loading Rolls in the Printer	14
Removing the Roll from the Printer	17
Handling sheets	20
Loading Sheets in the Printer	20
Removing Sheets	22
Consumables and Maintenance	24
Ink Tanks	24
Replacing Ink Tanks	24
Printheads	29
Replacing the Printhead	29
Maintenance Cartridge	35
Replacing the Maintenance Cartridge	35
Cleaning the Printer	39
Cleaning Inside the Top Cover	39
Cleaning the Printhead	41
Printer Parts	43
Operations and Display Screen	43
Control Panel	43
Menu Operations	45
Menu Structure	48
Printer parts	54
Front	54
Side	55
Top Cover (Inside)	56
Roll Cover (Inside)	57
Carriage	58
Ink Tank Cover (Inside)	58
Printer Relocation	60
Preparing to Transfer the Printer	60
Preparing to Transfer the Printer	60
Reinstalling the Printer	63
Software Installation	68
Installing the Printer Driver (Windows)	68
Installing the Software	68
Installing the Printer Driver (Mac OS)	70
Installing the Software	70
Convenient Printer Driver Features	72
Print Preview	72
Rotate Page 90 degrees (Converse Paper)	74
Borderless Printing	75
Large-Format Printing	76
Enlarged/Reduced Printing	77
Adjustments for Better Print Quality	78
Adjusting the Printhead	78
Automatic Adjustment to Straighten Lines and Colors	78
Adjusting the feed amount	80
Selecting a Feed Amount Adjustment Method	80
Adjusting Line Length	81
Troubleshooting	83
Problems Regarding Paper	83
Clearing Jammed Roll Paper	83
Clearing a Jammed Sheet	86
Clearing Jammed Paper (Paper Feed Slot)	89
Roll paper cannot be inserted into the Paper Feed Slot	90
Cannot load sheets	91
Paper is not cut neatly	91
Paper is not cut	91
Depression on the leading edge is left	91
The size of clear film cannot be detected	91
Roll Paper is Continuously Ejected	92
Printing does not start	93
The Data lamp on the Control Panel does not light up	93
The printer does not respond even if print jobs are sent	93
Ink Filling.. is displayed	93
The display screen indicates Agitating	93
The printer stops during a print job	94
An error message is shown on the Display Screen	94
The printer ejects blank, unprinted paper	94
Problems with the printing quality	95
Printing is faint	95
Paper rubs against the Printhead	96
The edges of the paper are dirty	96
The surface of the paper is dirty	97
The back side of the paper is dirty	97
Printed colors are inaccurate	97
Banding in different colors occurs	98
Colors in printed images are uneven	98
Image edges are blurred or white banding occurs	99
The contrast becomes uneven during printing	99
The length of printed images is inaccurate in the feeding direction	100
Images are printed crooked	100
Documents are printed in monochrome	100
Line thickness is not uniform	100
Lines are misaligned	101
Cannot print over a network	102
Cannot connect the printer to the network	102
Cannot print over a TCP/IP network	102
Cannot print over a Bonjour network	102
Installation problems	103
The computer does not recognize the printer	103
Removing Installed Printer Drivers	103
HP-GL/2 problems	105
With HP-GL/2, printing is misaligned	105
Lines or images are missing in printed HP-GL/2 jobs.	105
Lines are printed too thick or thin in HP-GL/2 print jobs	105
HP-GL/2 jobs are printed in monochrome (or color)	105
Printed colors of lines are inaccurate during HP-GL/2 printing	105
HP-GL/2 jobs are printed 6 mm larger than specified	106
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified	106
HP-GL/2 printing takes a long time	106
Replotting with HP-GL/2 jobs is not possible.	106
The printer stops when printing a HP-GL/2 job (the carriage stops moving)	106
Other problems	107
The printer does not go on	107
If the Printer Makes a Strange Sound	107
Messages advising to check the maintenance cartridge are not cleared	107
The printer consumes a lot of ink	107
Ink Level Detection	108
Error Message	111
Messages regarding paper	111
Paper mismatch	111
MediaType Mismatch	111
The paper is too small.	112
The paper is too small.	112
PaprWidth Mismatch	113
Paper size not detected.	113
Insufficient paper for job	114
This paper cannot be used.	114
Roll printing is selected.	114
Roll printing is selected, but sheets are loaded.	115
The roll is empty.	115
Sheet printing is selected.	115
Regular printing is selected, but a roll is loaded.	115
Paper jam	116
Paper is crooked.	116
Paper not aligned with right guide.	117
Cannot detect papr	117
Leading edge detection error.	117
Paper cutting failed.	117
End of paper feed.	118
Rel lever is in wrong position.	118
Borderless printng not possible.	118
Paper position not suitable for borderless printing.	118
Roll paper is not securely in contact with roll holder.	119
Messages regarding ink	120
Ink insufficient.	120
No ink left.	120
Remaining level of the ink cannot be correctly detected. Check ink tank.	120
Cannot detect ink level correctly. Close tank cover.	120
Close Ink Tank Cover	121
Ink tank is empty.	121
Not much ink is left.	121
No ink tank loaded.	121
Check if ink tank is set, and its color and direction.	121
The following ink tanks cannot be recognized.	121
Do not pull out ink tank.	121
Messages regarding printing or adjustment	122
Cannot adjust paper feed.	122
Check printed document.	122
Messages regarding printheads	123
Cannot adjust printhead.	123
Wrong printhead.	123
Printhead error	123
Cannot recognize print head.	123
Execute printhead cleaning.	124
Messages regarding the maintenance cartridge	125
Insert the maintenance cartridge.	125
Wrong maintenance cartridge.	125
Maint. cart. The level is low	125
No Maintenance Cartridge capacity.	125
Maintenance cartridge full.	125
Maintenance cartridge problem.	125
Messages regarding HP-GL/2	126
This type of paper is not compatible with HP-GL/2.	126
GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)	126
GL2: W0502 The parameter is out of range.	126
GL2: W0504 This command is not supported.	126
Other Messages	127
GARO Wxxxx (x represents a number)	127
ERROR Exxx-xxxx (x represents a letter or number)	127
Hardware error. xxxxxxxx-xxxx (x represents a letter or number)	127
Top cover is open.	128
Prepare for parts replacement.	128
Parts replacement time has passed.	128
Unknown file.	128
Multi-sensor error	128
Error in cutter position.	128
Error Messages	129

Match case Limit results 1 per page

Cause

Corrective Action

The type of paper specified in the printer

driver does not match the type loaded in

the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.")

➔

P.14

(See "Loading Sheets in the Printer.")

➔

P.20

Make sure the same type of paper is specified in the printer driver as you have loaded

in the printer.

Press the

Stop

button and stop printing.

Change the type of paper in the printer driver and try printing again.

The length of printed images is inaccurate in the feeding direction

Cause

Corrective Action

In the Control Panel menu,

Adj. Priority

is set to

Print Quality

Set

Adj. Priority

Print Length

in the Control Panel menu, and then execute

Adjust

Length

(See "Adjusting the Feed Amount.")

➔

User's Guide

The type of paper specified in the print-

er driver does not match the type loa-

ded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.")

➔

P.14

(See "Loading Sheets in the Printer.")

➔

P.20

Make sure the same type of paper is specified in the printer driver as you have loaded in

the printer.

Press the

Stop

button and stop printing.

Change the type of paper in the printer driver and try printing again.

Images are printed crooked

Cause

Corrective Action

In the Control Panel menu,

Skew Check Lv.

is set to

Loose

Off

In the Control Panel menu, set

Skew Check Lv.

Standard

In the Control Panel menu,

Width Detection

is set to

Off

Set

Width Detection

in the Control Panel menu.

Documents are printed in monochrome

Cause

Corrective Action

In the

Advanced Settings

of the printer driver,

Monochrome

Monochrome (BK ink)

, or

Mon-

ochrome Bitmap

is specified in

Color Mode

In the

Advanced Settings

of the printer driver, specify

Color

Color Mode

and try printing again.

The Printhead nozzles are clogged.

Print a test pattern to check the color ink nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.")

➔

User's Guide

Line thickness is not uniform

Cause

Corrective Action

In the

Special Settings

dialog box of

the Windows printer driver,

Fast

Graphic Process

is set to

Access the printer driver

Properties

dialog box from

in the

File

menu of the source

application, and follow these steps to print.

Clear the option

Open Preview When Print Job Starts

on the

Main

sheet.

Clear the option

Page Layout

on the

Layout

sheet.

Click the

Special Settings

button in the

Layout

sheet, open the

Special Settings

dia-

log box, and set

Fast Graphic Process

Off

The type of paper specified in the

printer driver does not match the type

loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.")

➔

P.14

(See "Loading Sheets in the Printer.")

➔

P.20

Make sure the same type of paper is specified in the printer driver as you have loaded in

the printer.

The length of printed images is inaccurate in the feeding direction

iPF770 Series

Basic Guide

Troubleshooting

Problems with the printing quality

100