Cisco 3845 Message Guide - Page 13

Error Message Traceback Reports, Output Interpreter, Bug Toolkit, Contacting TAC

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Chapter 1 System Message Overview Error Message Traceback Reports Table 1-3 Variable Fields (continued) Representation [hex] [inet] Type of Information Hexadecimal integer Internet address This example shows a partial switch system message: 00:00:46: %LINK-3-UPDOWN: Interface Port-channel1, changed state to up 00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up 00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to up 00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down 00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down 2 *Mar 1 18:46:11: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36) 18:47:02: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36) *Mar 1 18:48:50.483 UTC: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36) Error Message Traceback Reports Some messages describe internal errors and contain traceback information. Include this information when you report a problem to your technical support representative. This message example includes traceback information: -Process= "Exec", level= 0, pid= 17 -Traceback= 1A82 1AB4 6378 A072 1054 1860 Some system messages ask you to copy the error messages and take further action. These online tools also provide more information about system error messages. Output Interpreter The Output Interpreter provides additional information and suggested resolutions based on the output of many CLI commands, such as the show tech-support privileged EXEC command. https://www.cisco.com/pcgi-bin/Support/OutputInterpreter/home.pl Bug Toolkit The Bug Toolkit provides information on open and closed caveats and allows you to search for all known bugs in a specific Cisco IOS Release. http://tools.cisco.com/Support/BugToolKit/ Contacting TAC If you cannot determine the nature of the error, see the "Obtaining Documentation and Submitting a Service Request" section on page v for further information. OL-23408-01 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 1-5

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1-5
Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide
OL-23408-01
Chapter 1
System Message Overview
Error Message Traceback Reports
This example shows a partial switch system message:
00:00:46: %LINK-3-UPDOWN: Interface Port-channel1, changed state to up
00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up
00:00:47: %LINK-3-UPDOWN: Interface GigabitEthernet0/2, changed state to up
00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
00:00:48: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed
state to down 2
*Mar
1 18:46:11: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)
18:47:02: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)
*Mar
1 18:48:50.483 UTC: %SYS-5-CONFIG_I: Configured from console by vty2 (10.34.195.36)
Error Message Traceback Reports
Some messages describe internal errors and contain traceback information. Include this information
when you report a problem to your technical support representative.
This message example includes traceback information:
-Process= "Exec", level= 0, pid= 17
-Traceback= 1A82 1AB4 6378 A072 1054 1860
Some system messages ask you to copy the error messages and take further action. These online tools
also provide more information about system error messages.
Output Interpreter
The Output Interpreter provides additional information and suggested resolutions based on the output of
many CLI commands, such as the
show tech-support
privileged EXEC command.
Bug Toolkit
The Bug Toolkit provides information on open and closed caveats and allows you to search for all known
bugs in a specific Cisco IOS Release.
Contacting TAC
If you cannot determine the nature of the error, see the
“Obtaining Documentation and Submitting a
Service Request” section on page v
for further information.
[hex]
Hexadecimal integer
[inet]
Internet address
Table 1-3
Variable Fields (continued)
Representation
Type of Information