Cisco 3845 Message Guide - Page 46

If the message appears again, upgrade the control FPGA. If the message

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PLATFORM_ENV Messages Chapter 2 Messages and Recovery Procedures Error Message PLATFORM_ENV-3-GLUE_INTR_NOT_FUNCTIONING: Hardware Tracking Driver: State Change Detection not functioning Explanation The hardware tracking (control FPGA) driver no longer detects state changes. The switch cannot determine FRU power supply, SFP module, FPGA, SPI, JTAG, and alarm state changes. Recommended Action If the message appears again, upgrade the control FPGA. If the message appears even after upgrading the control FPGA, contact TAC or your Cisco representative to have the switch replaced. Error Message PLATFORM_ENV-3-THERMAL_NOT_FUNCTIONING: Temperature Sensor is not functioning Explanation The temperature sensor is not working properly. The switch cannot determine the voltage rail behavior. Recommended Action If the message appears again, restart the switch. Error Message PLATFORM_ENV-3-VOLTAGE_NOT_FUNCTIONING: Voltage Rail Sensors are not functioning Explanation The voltage rail sensors are not working properly. The switch cannot determine the voltage rail behavior. Recommended Action If the message appears again, upgrade the control FPGA. If the message appears even after upgrading the control FPGA, contact TAC or your Cisco representative to have the switch replaced. Error Message PLATFORM_ENV-1-DUAL_PWR: Faulty internal power supply [chars] detected. Explanation A faulty internal power supply was detected in one of the two power supplies on the switch. [chars] is the power supply name. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still need assistance, open a case with the TAC, or provide your Cisco technical support representative with your information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. Error Message PLATFORM_ENV-1-EXTERNAL_ALARM_CONTACT_ASSERT: Alarm asserted: [chars] Explanation An alarm is detected on an external contact. [chars] is the alarm. Recommended Action No action is required. 2-32 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-23408-01

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2-32
Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide
OL-23408-01
Chapter 2
Messages and Recovery Procedures
PLATFORM_ENV Messages
Error Message
PLATFORM_ENV-3-GLUE_INTR_NOT_FUNCTIONING: Hardware Tracking Driver:
State Change Detection not functioning
Explanation
The hardware tracking (control FPGA) driver no longer detects state changes.
The
switch cannot determine FRU power supply, SFP module, FPGA, SPI, JTAG, and alarm state
changes.
Recommended Action
If the message appears again, upgrade the control FPGA. If the message
appears even after upgrading the control FPGA, contact TAC or your Cisco representative to have
the switch replaced.
Error Message
PLATFORM_ENV-3-THERMAL_NOT_FUNCTIONING: Temperature Sensor is not
functioning
Explanation
The temperature sensor is not working properly. The switch cannot determine the
voltage rail behavior.
Recommended Action
If the message appears again, restart the switch.
Error Message
PLATFORM_ENV-3-VOLTAGE_NOT_FUNCTIONING: Voltage Rail Sensors are not
functioning
Explanation
The voltage rail sensors are not working properly. The switch cannot determine the
voltage rail behavior.
Recommended Action
If the message appears again, upgrade the control FPGA. If the message
appears even after upgrading the control FPGA, contact TAC or your Cisco representative to have
the switch replaced.
Error Message
PLATFORM_ENV-1-DUAL_PWR: Faulty internal power supply [chars]
detected.
Explanation
A faulty internal power supply was detected in one of the two power supplies on the
switch. [chars] is the power supply name.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still need assistance, open a case with the TAC, or provide
your Cisco technical support representative with your information. For more information about these
online tools and about contacting Cisco, see the
“Error Message Traceback Reports” section on
page 1-5
.
Error Message
PLATFORM_ENV-1-EXTERNAL_ALARM_CONTACT_ASSERT: Alarm asserted: [chars]
Explanation
An alarm is detected on an external contact. [chars] is the alarm.
Recommended Action
No action is required.