Cisco 3845 Message Guide - Page 80

SUDI Messages, SUPERVISOR Messages

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Page 80 highlights

SUDI Messages Chapter 2 Messages and Recovery Procedures SUDI Messages Error Message SUDI-1-INTERNAL_ERROR: Secure UDI encountered an internal error Explanation An internal error prevented the switch from authenticating itself. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still need assistance, open a case with the TAC, or provide your Cisco technical support representative with your information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. Error Message SUDI-1-VALIDATION_ERROR: Secure UDI validation failed Explanation An error occured during one of the following events: when retrieving the Unique Device Identifier (UDI) data; parsing the UDI data; validating the UDI data through cryptographic checks; or a mismatch occurred in the UDI. The error prevented the switch from authenticating itself. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still need assistance, open a case with the TAC, or provide your Cisco technical support representative with your information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. SUPERVISOR Messages Error Message SUPERVISOR-3-FATAL: [chars]. Explanation An internal error occurred in the supervisor ASIC. [chars] is the detailed error message. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still need assistance, open a case with the TAC, or provide your Cisco technical support representative with your information. For more information about these online tools and about contacting Cisco, see the "Error Message Traceback Reports" section on page 1-5. 2-66 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-23408-01

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Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide
OL-23408-01
Chapter 2
Messages and Recovery Procedures
SUDI Messages
SUDI Messages
Error Message
SUDI-1-INTERNAL_ERROR: Secure UDI encountered an internal error
Explanation
An internal error prevented the switch from authenticating itself.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still need assistance, open a case with the TAC, or provide
your Cisco technical support representative with your information. For more information about these
online tools and about contacting Cisco, see the
“Error Message Traceback Reports” section on
page 1-5
.
Error Message
SUDI-1-VALIDATION_ERROR: Secure UDI validation failed
Explanation
An error occured during one of the following events: when retrieving the Unique Device
Identifier (UDI) data; parsing the UDI data; validating the UDI data through cryptographic checks;
or a mismatch occurred in the UDI. The error prevented the switch from authenticating itself.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still need assistance, open a case with the TAC, or provide
your Cisco technical support representative with your information. For more information about these
online tools and about contacting Cisco, see the
“Error Message Traceback Reports” section on
page 1-5
.
SUPERVISOR Messages
Error Message
SUPERVISOR-3-FATAL: [chars].
Explanation
An internal error occurred in the supervisor ASIC. [chars] is the detailed error message.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still need assistance, open a case with the TAC, or provide
your Cisco technical support representative with your information. For more information about these
online tools and about contacting Cisco, see the
“Error Message Traceback Reports” section on
page 1-5
.