Cisco 3845 Message Guide - Page 42

PHY Messages Chapter 2 Messages and Recovery Procedures Error Message PAGP_DUAL_ACTIVE-3-REGISTRY_ADD_ERR: Failure in adding to [chars] registry Explanation The switch could not add a function to the registry. [chars] is the registry name. Recommended Action No action is required. PHY Messages Error Message PHY-4-BADTRANSCEIVER: An inappropriate transceiver has been inserted in interface [chars]. Explanation A transceiver that should not be used is in the specified interface. Recommended Action Remove the transceiver. If the transceiver is a Cisco device, contact your Cisco technical support representative. Error Message PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP interface [chars]. Explanation The SFP module was identified as a Cisco SFP module, but the system cannot read the vendor data information to verify whether it is correct. [chars] is the interface in which the SFP module is installed. Recommended Action Remove and then reinsert the SFP module. If it fails again with the same error message, the SFP module might be defective. Error Message PHY-4-EXCESSIVE_ERRORS: Excessive FCS, data, or idle word errors found on interface [chars]. Explanation The system detected excessive frame check sequence (FCS), data word, or idle word errors on the specified interface. [chars] is the interface. Recommended Action Enter the show interface privileged EXEC command on the specified interface, and check for cyclic redundancy check (CRC) and other input errors. If errors are excessive, enter the shutdown interface configuration command and then the no shutdown interface configuration command to reset the interface. Error Message PHY-4-MODULE_DUP: SFPs in [chars] and in [chars] have duplicate vendor-id and serial numbers. Explanation The SFP module was identified as a Cisco SFP module, but its vendor ID and serial number match that of another SFP module in the system. The first [chars] is the interface in which the SFP module is installed, the second [chars] is the interface where the duplicate SFP module is installed. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to look for similar reported problems. If you still need assistance, open a case with the TAC, or provide 2-28 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-23408-01