Cisco CSS11503-AC Hardware Installation Guide - Page 96

Chapter 2 Troubleshooting the CSS Hardware Components Cabling and Troubleshooting the CSS Troubleshooting the Console Interface Table 2-13 lists common communications problems that may exist between the CSS and a console. Ensure the console settings are configured to: Baud Rate - 9600 Data Bits - 8 Parity - none Stop Bits -1 Flow Control - none For information on console cable pinouts, refer to Appendix B, Cable Connector Pinouts. Table 2-13 Troubleshooting the Console Interface Possible Problem Nothing appears on the screen. Characters appear on the screen, but are garbled. Recommended Action Ensure that the RS-232 cable is securely connected to the console port. Verify that the CSS and the console settings match with respect to baud rate, data bits, stop bits, and parity. Abbreviated input is used, but pressing Ensure that you enter a sufficient the tab key does not enter the command number of characters for the CSS to you want. distinguish between different commands and options. Random characters are lost. Set the flow command on the console to XON/XOFF. Cisco 11500 Series Content Services Switch Hardware Installation Guide 2-42 78-13884-06