Compaq 222863-001 TaskSmart W2200 Administration Guide - Page 97

TaskSmart W2200 Appliance Server Does Not Start - machine

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A-2 Compaq TaskSmart W2200 Appliance Server Administration Guide TaskSmart W2200 Appliance Server Does Not Start I Press and hold the power button for 4 seconds, and then release. This action invokes the hardware override for the power button. I If the power button override does not solve the problem, reimage the TaskSmart W2200 appliance server with the Quick Restore CD: a. Insert the Quick Restore CD into the CD-ROM drive. b. Power up the TaskSmart W2200 appliance server. The reimaging process is self-running and takes about 10 minutes. c. Remove the CD, and then power up the server again. The TaskSmart W2200 Appliance Server Is Not Working Most problems are caused by invalid IP address configurations. Two addresses are critical: a numeric IP address with a subnet mask and a valid gateway address on the same subnet as the IP address. I Cannot Ping the TaskSmart W2200 Appliance Server from My Client The IP Address is Correct and the TaskSmart W2200 Appliance Server Still Does Not Respond to a Ping Some Ethernet cards under Windows NT or Windows 95 do not allow a cross-over cable. If that is the case, try connecting the two machines with a standard Ethernet cable running through a hub. My Browser Cannot Find the Web Server Configuration Application I Verify that you are using the correct IP address in the URL. Also verify that you can ping the IP address. A different IP address may have been established when the server was initialized. I Make sure that you specify https:// in the URL window. Typing the address of the application without https:// does not work. I If your browser uses a proxy server, make sure that you added an exception to the proxy settings for the virtual sites.

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A-2
Compaq TaskSmart W2200 Appliance Server Administration Guide
TaskSmart W2200 Appliance Server Does Not Start
■
Press and hold the power button for 4 seconds, and then release.
This action invokes the hardware override for the power button.
■
If the power button override does not solve the problem, reimage the
TaskSmart W2200 appliance server with the Quick Restore CD:
a.
Insert the Quick Restore CD into the CD-ROM drive.
b.
Power up the TaskSmart W2200 appliance server. The reimaging
process is self-running and takes about 10 minutes.
c.
Remove the CD, and then power up the server again.
The TaskSmart W2200 Appliance Server
Is Not Working
Most problems are caused by invalid IP address configurations.
Two addresses are critical: a numeric IP address with a subnet mask and a
valid gateway address on the same subnet as the IP address.
I Cannot Ping the TaskSmart W2200
Appliance Server from My Client
The IP Address is Correct and the
TaskSmart W2200 Appliance Server
Still Does Not Respond to a Ping
Some Ethernet cards under Windows NT or Windows 95 do not allow a
cross-over cable. If that is the case, try connecting the two machines with a
standard Ethernet cable running through a hub.
My Browser Cannot Find the
Web Server Configuration Application
■
Verify that you are using the correct IP address in the URL. Also verify
that you can ping the IP address. A different IP address may have been
established when the server was initialized.
■
Make sure that you specify https:// in the URL window. Typing the
address of the application without https:// does not work.
■
If your browser uses a proxy server, make sure that you added an
exception to the proxy settings for the virtual sites.