Dell A940 All In One Personal Printer Owner's Manual - Page 66

Other help sources, Start, Programs, Printers, Dell AIO, Printer A940, Uninstall Dell A940, Install

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www.dell.com/supplies | support.dell.com Uninstall and reinstall the printer software If the printer is not functioning properly or if a communications error message appears when you try to use your printer, you may need to uninstall, and then reinstall the printer software. 1 From your desktop, click Start → Programs → Dell Printers → Dell AIO Printer A940 → Uninstall Dell A940. 2 Follow the instructions on your computer screen to uninstall the printer software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Dell AIO Printer A940 CD. If the CD does not start, click Install. 5 Follow the instructions on your computer screen to install the software. Other help sources If the preceding printer solutions do not solve the problem with your printer: • Refer to the Dell Printer Solution Center software for more troubleshooting information: a Click Start → Programs → Dell Printers → Dell AIO Printer A940 → Dell Solution Center. b Click the Troubleshooting tab on the left side of the screen. • Go to support.dell.com for help. 54 Troubleshooting

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54
Troubleshooting
www.dell.com/supplies | support.dell.com
Uninstall and reinstall the printer software
If the printer is not functioning properly or if a communications error message
appears when you try to use your printer, you may need to uninstall, and then
reinstall the printer software.
1
From your desktop, click
Start
→
Programs
→
Dell
Printers
→
Dell AIO
Printer A940
→
Uninstall Dell A940
.
2
Follow the instructions on your computer screen to uninstall the printer
software.
3
Restart your computer before reinstalling the printer software.
4
Insert the Dell AIO Printer A940 CD.
If the CD does not start, click
Install
.
5
Follow the instructions on your computer screen to install the software.
Other help sources
If the preceding printer solutions do not solve the problem with your printer:
•
Refer to the Dell Printer Solution Center software for more
troubleshooting information:
a
Click
Start
→
Programs
→
Dell
Printers
→
Dell
AIO Printer A940
→
Dell
Solution
Center
.
b
Click the
Troubleshooting
tab on the left side of the screen.
•
Go to
support.dell.com
for help.