Dell Dimension 4550 Dell Dimension 4550 Owner's Manual - Page 40

CD drive problems

Page 40 highlights

www.dell.com | support.dell.com NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable. C L E A N T H E D R I V E - Use a commercially available cleaning kit. HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD. CD drive problems A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the possibility that the original CD is defective. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See "Sound and Speaker Problems" on page 55. E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E - Click the Start button, and then double-click My Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. C L E A N THE D IS C - See the Tell Me How help file for instructions on cleaning your CDs. To access help files, see page 38. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 70. 40 So l vi n g Pro b l em s

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40
Solving Problems
www.dell.com | support.dell.com
NOTICE:
Do not attempt to clean drive heads with a swab. You may
accidentally misalign the heads, which can render the drive inoperable
.
CD drive problems
HINT:
High-speed CD
drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.
C
LEAN
THE
DRIVE
Use a commercially available cleaning kit.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
Click the speaker icon in
the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging
it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
T
EST
THE
DRIVE
WITH
ANOTHER
CD —
Insert another CD to eliminate
the possibility that the original CD is defective.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
See "Sound and Speaker
Problems" on page 55.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
Click the
Start
button, and then double-click
My Computer
. If the CD drive is not listed,
perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive.
C
LEAN
THE
DISC
See the
Tell Me How
help file for instructions on
cleaning your CDs. To access help files, see page 38.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
See page 70.