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Dell Dimension 9100 Owner's Manual - Page 126

Technical Support OptiPlex, Latitude, and Dell, Home and Small Business Division

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www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Greece Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/gr/en/emaildell/ Country Code: 30 Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: [email protected] Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division India Technical Support Sales (Large Corporate Accounts) Sales (Home and Small Business) Area Codes, Local Numbers, and Toll-Free Numbers 00800-44 14 95 18 00800-44 14 00 83 2108129810 2108129811 2108129800 2108129812 toll-free: 1-866-540-3355 1-800-999-0136 toll-free: 1-877-270-4609 2969 3188 2969 3191 2969 3196 3416 0910 3416 0907 3416 0908 3416 0912 2969 3105 1600 33 8045 1600 33 8044 1600 33 8046 126 Appendix

Section	Page
Contents	3
Finding Information	9
Setting Up and Using Your Computer	13
Setting Up a Printer	13
Printer Cable	13
Connecting a USB Printer	14
Connecting to the Internet	14
Setting Up Your Internet Connection	15
Playing CDs and DVDs	16
Adjusting the Volume	17
Adjusting the Picture	18
Copying CDs and DVDs	18
How to Copy a CD or DVD	18
Using Blank CD-Rs and CD-RWs	19
Helpful Tips	19
Using a Media Card Reader (Optional)	20
Connecting Two Monitors	21
Connecting Two Monitors With VGA Connectors	22
Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector	22
Connecting a TV	23
Changing the Display Settings	23
Setting Up a Home and Office Network	24
Connecting to a Network Adapter	24
Network Setup Wizard	24
Power Management	25
Standby Mode	25
Hibernate Mode	25
Power Options Properties	26
IEEE 1394	27
Hyper-Threading	28
Solving Problems	29
Troubleshooting Tips	29
Battery Problems	29
Drive Problems	30
CD and DVD drive problems	30
Hard drive problems	31
E-Mail, Modem, and Internet Problems	31
Error Messages	33
Media Card Reader Problems	34
Keyboard Problems	34
Lockups and Software Problems	35
The computer does not start up	35
The computer stops responding	35
A program stops responding	35
A program crashes repeatedly	35
A program is designed for an earlier Windows operating system	36
A solid blue screen appears	36
Other software problems	36
Memory Problems	37
Mouse Problems	37
Network Problems	38
Power Problems	39
Printer Problems	40
Scanner Problems	40
Sound and Speaker Problems	41
No sound from speakers	41
No sound from headphones	42
Video and Monitor Problems	42
If the screen is blank	42
If the screen is difficult to read	43
Troubleshooting Tools	45
Diagnostic Lights	45
Dell Diagnostics	48
Dell Diagnostics Main Menu	48
Drivers	49
What Is a Driver?	49
Identifying Drivers	50
Reinstalling Drivers	50
Resolving Software and Hardware Incompatibilities	51
Restoring Your Operating System	51
Using Microsoft Windows XP System Restore	52
Using Dell PC Restore by Symantec	53
Removing and Installing Parts	55
Before You Begin	55
Recommended Tools	55
Turn Off Your Computer	55
Before Working Inside Your Computer	56
Front View of the Computer	57
Back View of the Computer	59
Removing the Computer Cover	60
Inside View of Your Computer	62
System Board Components	63
Memory	64
Memory Overview	64
Installing Memory	66
Removing Memory	68
Cards	68
PCI Cards	69
PCI Express Cards	73
Drive Panels	82
Removing the Drive Panel	82
Removing the Drive-Panel Insert	83
Replacing the Drive-Panel Insert	84
Replacing the Drive Panel	84
Drives	85
General Installation Guidelines	85
Hard Drive	86
Removing a Hard Drive	87
Installing a Hard Drive	88
Adding a Second Hard Drive	89
Floppy Drive	91
Removing a Floppy Drive	91
Installing a Floppy Drive	93
Media Card Reader	93
Removing a Media Card Reader	93
Installing a Media Card Reader	95
CD/DVD Drive	97
Removing a CD/DVD Drive	98
Installing a CD/DVD Drive	99
Battery	101
Replacing the Battery	101
Replacing the Computer Cover	102
Appendix	103
Specifications	103
System Setup	107
Overview	107
Entering System Setup	108
System Setup Options	110
Boot Sequence	113
Clearing Forgotten Passwords	114
Clearing CMOS Settings	115
Cleaning Your Computer	116
Computer, Keyboard, and Monitor	116
Mouse	116
Floppy Drive	116
CDs and DVDs	117
Dell Technical Support Policy (U.S. Only)	117
Definition of \	117
Definition of \	118
FCC Notices (U.S. Only)	118
Class A	118
Class B	118
FCC Identification Information	119
Contacting Dell	119