Installing the power-adapter port
............................................................................................................................
70
Heat sink
...............................................................................................................................................................................
71
Removing the heat sink
..............................................................................................................................................
71
Installing the heat sink
...............................................................................................................................................
71
System board
......................................................................................................................................................................
72
Removing the system board
.....................................................................................................................................
72
Installing the system board
.......................................................................................................................................
75
Touchpad
.............................................................................................................................................................................
79
Removing the touchpad
.............................................................................................................................................
79
Installing the touchpad
...............................................................................................................................................
80
Palm-rest and keyboard assembly
.................................................................................................................................
82
Removing the palm-rest and keyboard assembly
................................................................................................
82
Installing the palm-rest and keyboard assembly
..................................................................................................
83
Chapter 7: Software
....................................................................................................................
85
Operating system
..............................................................................................................................................................
85
Drivers and downloads
.....................................................................................................................................................
85
Chapter 8: BIOS Setup
................................................................................................................
86
Entering BIOS setup program
........................................................................................................................................
86
Navigation keys
..................................................................................................................................................................
86
F12 One Time Boot menu
................................................................................................................................................
86
System setup options
.......................................................................................................................................................
87
Updating the BIOS
............................................................................................................................................................
96
Updating the BIOS in Windows
................................................................................................................................
96
Updating the BIOS using the USB drive in Windows
..........................................................................................
96
Updating the BIOS from the F12 One Time Boot menu
.....................................................................................
97
System and setup password
...........................................................................................................................................
97
Assigning a System Setup password
......................................................................................................................
98
Deleting or changing an existing system setup password
.................................................................................
98
Clearing CMOS settings
..................................................................................................................................................
99
Clearing BIOS (System Setup) and System passwords
..........................................................................................
99
Chapter 9: Troubleshooting
.......................................................................................................
100
Handling swollen rechargeable Li-ion batteries
........................................................................................................
100
Locate the Service Tag or Express Service Code of your Dell computer
............................................
100
Dell SupportAssist Pre-boot System Performance Check diagnostics
...............................................................
101
Running the SupportAssist Pre-Boot System Performance Check
...............................................................
101
Built-in self-test (BIST)
..................................................................................................................................................
101
M-BIST
..........................................................................................................................................................................
101
LCD Power rail test (L-BIST)
.................................................................................................................................
102
LCD Built-in Self-Test (BIST)
.................................................................................................................................
102
System-diagnostic lights
................................................................................................................................................
103
Recovering the operating system
................................................................................................................................
104
Real-Time Clock (RTC Reset)
......................................................................................................................................
104
Backup media and recovery options
...........................................................................................................................
104
Wi-Fi power cycle
............................................................................................................................................................
104
Drain residual flea power (perform hard reset)
.......................................................................................................
105
Contents
5