Dell Latitude XPi Reference Guide - Page 100

Diagnostics Checklist Name Date Address Phone no Service tag (bar code on the bottom of the computer Return material authorization number (if provided by Dell support technician Operating system and version Peripherals PC Cards Are you connected to a network? yes no Network, version, and network card Programs and versions See your operating system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. Error message or beep code Description of problem and troubleshooting procedures you performed Figure 5-1. Diagnostics Checklist 5-6 Dell Latitude XPi CD Reference and Troubleshooting Guide