Dell Latitude XPi Reference Guide - Page 105

Canada, Czech Republic, Getting Hel, Continued

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Table 5-3. Dell Contact Numbers (Continued) Country Department Name or Service Area Code Local Number or Toll-Free Number Canada (North York, Ontario) NOTE: Customers in Canada call the U.S. for access to TechConnect BBS. Automated Order-Status System toll free: 1-800-433-9014 AutoTech (Automated technical support toll free: 1-800-247-9362 Customer Care (From outside Toronto toll free: 1-800-387-5759 Customer Care (From within Toronto 416 758-2400 Customer Technical Support toll free: 1-800-247-9349 Customer Account Services (Credit Return Authorization Numbers toll free: 1-800-387-5759 Sales (Direct sales-from outside Toronto toll free: 1-800-387-5752 Sales (Direct sales-from within Toronto 416 758-2200 Sales (Software and peripherals toll free: 1-800-667-7345 Sales (Federal government, education, and medical toll free: 1-800-567-7542 Sales (Major accounts toll free: 1-800-387-5755 TechConnect BBS 512 728-8528 TechFax toll free: 1-800-950-1329 Czech Republic* (Prague) Technical Support 02 8728 221 Customer Service and Sales 02 879250 TechConnect BBS 02 66710274 * For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only-the call is rerouted to the U.S.). Getting Help 5-11

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Getting Hel
p
5
-
11
Canada
(North York, Ontario)
NOTE:
Customers in
Canada call the
U.S. for access to
TechConnect BBS.
Automated Order-Status System
. . . . . . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-433-9014
AutoTech
(Automated technical support)
. . . . . . . . . . . . . . . . . . . .
toll free: 1-800-247-9362
Customer Care
(From outside Toronto)
. . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-387-5759
Customer Care
(From within Toronto)
. . . . . . . . . . . . . . .
416
. . . . . . . . . . . . . . . .
758-2400
Customer Technical Support
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-247-9349
Customer Account Services
(Credit Return Authorization Numbers)
. . . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-387-5759
Sales
(Direct sales—from outside Toronto)
. . . . . . . . . . . . . . . . . . .
toll free: 1-800-387-5752
Sales
(Direct sales—from within Toronto)
. . . . . . . . . . . . .
416
. . . . . . . . . . . . . . . .
758-2200
Sales
(Software and peripherals)
. . . . . . . . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-667-7345
Sales
(Federal government, education, and medical)
. . . . . . . . . . . . .
toll free: 1-800-567-7542
Sales
(Major accounts)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-387-5755
TechConnect BBS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
512
. . . . . . . . . . . . . . . .
728-8528
TechFax
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
toll free: 1-800-950-1329
Czech Republic*
(Prague)
Technical Support
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
02
. . . . . . . . . . . . . . . . .
8728 221
C
ustomer Service
a
nd Sales
. . . . . . . . . . . . . . . . . . . . . .
02
. . . . . . . . . . . . . . . . . .
879250
TechConnect BBS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
02
. . . . . . . . . . . . . . . . .
66710274
*
For technical assistance in this country after normal working hours, use one of the following numbers:
(353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.).
Table 5-3.
Dell Contact Numbers
(Continued)
Country
Area
Local Number or
Department Name or Service
Code
Toll-Free Number