Dell Latitude XPi Reference Guide - Page 46

Run the Hard-Disk Drive Test Group in the Dell diag

Get Dell Latitude XPi PDF manuals and user guides View all Dell Latitude XPi manuals
Add to My Manuals
Save this manual to your list of manuals

Page 46 highlights

Table 3-2. System Error Messages (Continued) Message Cause Action Diskette writeprotected Because the diskette is writeprotected, the operation cannot be completed. Slide the write-protect notch up. Drive not ready No diskette is in the diskette drive, or no hard-disk drive is in the drive bay. The operation requires a diskette in the drive or a hard-disk drive in the bay before it can continue. Put a diskette in the drive, or push the diskette all the way into the drive until the eject button pops out. Or, install a hard-disk drive in the drive bay. Error reading PCMCIA card The computer cannot identify the PC Card. Reseat the card or try another PC Card that you know works. If the problem persists, see "Troubleshooting a PC Card" found later in this chapter. Extended memory size has changed The amount of memory recorded in NVRAM does not match the memory installed in the computer. Reboot the computer. If the error appears on the display again, call Dell for technical assistance. (See Chapter 5, "Getting Help," for instructions.) Gate A20 failure An installed memory module may be loose. See "Troubleshooting Memory" found later in this chapter. General failure The operating system is unable to carry out the command. This message is usually followed by specific information-for example, PRINTER OUT OF PAPER. Respond by taking the appropriate action. Hard-disk drive configuration error The computer cannot identify the drive type. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer, reinstall the drive, and reboot the computer. Run the Hard-Disk Drive Test Group in the Dell diagnostics. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Hard-disk drive controller failure 0 The hard-disk drive does not respond to commands from the computer. Turn off the computer, remove the drive, and boot the computer from a bootable diskette. Then turn off the computer again, reinstall the drive, and reboot the computer. If the problem persists, try another drive. Then run the Hard-Disk Drive Test Group in the Dell diagnostics. (For instructions, see Chapter 4, "Running the Dell Diagnostics.") Hard-disk drive controller failure 1 The CD-ROM drive does not respond to commands from the computer. See "Troubleshooting the CD-ROM Drive" found later in this chapter. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User's Guide. 3-6 Dell Latitude XPi CD Reference and Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
3-6
Dell Latitude XPi CD Reference and Troubleshooting Guide
Diskette write-
protected
Because the diskette is write-
protected, the operation cannot
be completed.
Slide the write-protect notch up.
Drive not ready
No diskette is in the diskette
drive, or no hard-disk drive is
in the drive bay. The operation
requires a diskette in the drive
or a hard-disk drive in the bay
before it can continue.
Put a diskette in the drive, or push the diskette all the
way into the drive until the eject button pops out. Or,
install a hard-disk drive in the drive bay.
Error reading
PCMCIA card
The computer cannot identify
the PC Card.
Reseat the card or try another PC Card that you know
works. If the problem persists, see “Troubleshooting a
PC Card” found later in this chapter.
Extended mem-
ory size has
changed
The amount of memory
recorded in NVRAM does not
match the memory installed in
the computer.
Reboot the computer. If the error appears on the dis-
play again, call Dell for technical assistance. (See
Chapter 5, “Getting Help,” for instructions.)
Gate A20
failure
An installed memory module
may be loose.
See “Troubleshooting Memory” found later in this
chapter.
General failure
The operating system is unable
to carry out the command.
This message is usually followed by specific informa-
tion—for example,
PRINTER OUT OF PAPER
.
Respond by taking the appropriate action.
Hard-disk
drive configu-
ration error
The computer cannot identify
the drive type.
Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer, reinstall the drive, and reboot the computer.
Run the Hard-Disk Drive Test Group in the Dell diag-
nostics. (For instructions, see Chapter 4, “Running the Dell
Diagnostics.”)
Hard-disk
drive control-
ler failure 0
The hard-disk drive does not
respond to commands from the
computer.
Turn off the computer, remove the drive, and boot the
computer from a bootable diskette. Then turn off the
computer again, reinstall the drive, and reboot the com-
puter. If the problem persists, try another drive. Then run
the Hard-Disk Drive Test Group in the Dell diagnostics.
(For instructions, see Chapter 4, “Running the Dell Diag-
nostics.”)
Hard-disk
drive control-
ler
failure 1
The CD-ROM drive does not
respond to commands from the
computer.
See “Troubleshooting the CD-ROM Drive” found later
in this chapter.
Table 3-2.
System Error Messages
(Continued)
Message
Cause
Action
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online
System User’s Guide.