Dell Precision M70 User's Guide - Page 40

l Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. l Enter the Express Service Code to direct your call when contacting technical support. l Solutions - Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions l Community - Online discussion with other Dell customers l Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system l Customer Care - Contact information, service call and order status, warranty, and repair information l Service and support - Service call status and support history, service contract, online discussions with technical support l Reference - Computer documentation, details on my computer configuration, product specifications, and white papers l Downloads - Certified drivers, patches, and software updates l Notebook System Software (NSS) - If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. Dell Support Website - support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. l Service call status and support history l Top technical issues for my computer l Frequently asked questions l File downloads l Details on my computer configuration l Service contract for my computer Dell Premier Support Website - premiersupport.dell.com The Dell Premier Support website is customized for corporate, government, and education customers. This website may not be available in all regions. l How to use Windows XP l Documentation for my computer l Documentation for devices (such as a modem) Windows Help and Support Center 1. Click the Start button and click Help and Support. 2. Type a word or phrase that describes your problem and click the arrow icon. 3. Click the topic that describes your problem. 4. Follow the instructions on the screen. l How to reinstall my operating system Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See your Precision User's Guide for instructions. After you reinstall your operating system, use the Drivers and Utilities CD to reinstall drivers for the devices that came with your computer. Back to Contents Page Your operating system product key label is located on your computer. NOTE: The Operating System CD is optional and may not ship with all computers. NOTE: The Drivers and Utilities CD is optional and may not ship with all computers. NOTE: The color of your CD varies based on the operating system you ordered.